Home Forums WC Vendors Pro Support Featured Image not uploading

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #59016
    Krisztina Kemeny
    Participant

    Hi there,

    I have product image related question:

    The featured image is not showing up. You need to edit the item and upload again (from the gallery) the image you want feature.The image already exists in the gallery since the first upload but it’s like is not being taken in account.

    Thank you:
    Kriszta

    #59079
    Anna
    Member

    @foltbolt
    Is this with a duplicated product?
    If so, then this is an issue I brought up to BuddyBoss some time ago, and you’d need to bring that up to them again. It is frustrating, I know. 🙁 It does not happen with other themes- so there is something missing from their templates or code following our addition of the duplicate listing capability a few releases ago.

    #59130
    Krisztina Kemeny
    Participant

    Thank you Anna,
    I’ll let them know!

    #59153
    Anna
    Member

    Kriszta,
    Thanks, If I knew what was causing this I would provide a fix- as it is also an issue on my own site. 😉 I looked into it but I was unable to fix that one.

Viewing 4 posts - 1 through 4 (of 4 total)
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