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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
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- This topic has 1 reply, 2 voices, and was last updated 8 years ago by
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Hi Ben,
We would like to configure our service for the stripe fees to be taken from the admin account (site owner)
The reason is that we are managing the delivery and so are keeping the shipping fee. The issue we have is that the current set up places the stripe fee for the full transaction on the vendor, which includes the part of any commission that goes to the site owner and also the shipping fee.
From reading the stripe documentation on https://stripe.com/docs/connect/payments-fees it seems that when setting up the stripe connect you can choose to apply the stripe fees to either the site owner (admin) or to the vendors.
What I wanted to ask is do you have any direction for us of where this setting is in your stripe connect plugin code or indeed any advice on how to go about doing this.Thanks again for any assistance,
Cathy
- The forum ‘Stripe Commissions & Gateway Support’ is closed to new topics and replies.