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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #67258

    If a vendor sets up a store and offers free shipping for all products or free shipping for an individual product. I get the following when i look on the product page under the shipping tag.
    Shipping Details

    Shipping from : United Kingdom (UK)

    No shipping rates are available for this product.

    When i go to cart the following
    “i get Shipping costs will be calculated once you have provided your address.”

    In checkout i get “There are no shipping methods available. Please check your address or contact us if you need any help.” Shipping works if i enter a figure eg £4 but if i offer free shipping it doesnt display

    • This topic was modified 5 years, 8 months ago by Asher.

    Are you using Vendor Shipping for the Free shipping, or are you using the WooCommerce free shipping?

Viewing 2 posts - 1 through 2 (of 2 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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