Home Forums Stripe Commissions & Gateway Support Funds staying in pending balance in Stripe Dashboard

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #8295
    Maxime LG
    Participant

    Hi!

    I was wondering how to get the funds from the pending balance to the available balance in Stripe Dashboard ?

    I tried by marking the order as complete in woocommerce, didn’t change anything, is there something else to do?

    Thanks,

    Maxime (again, sorry for that 🙂 )

    #8306
    WC Vendors Support
    Participant

    I have no idea. 🙂 I googled “stripe pending balance” and it shows me that it’s probably a typo with a bank account # or something like that. But since this is in Stripe itself, it’s a question that only Stripe can answer for you.

Viewing 2 posts - 1 through 2 (of 2 total)
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