Gallery images disappear when editing product

Home Forums WC Vendors Pro Support Gallery images disappear when editing product

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #77634
    Vincent
    Participant

    Hello,

    Here is my problem :
    Vendor create a product and add gallery images. Then he go on product edit page, no problem, evething is here. But if he save the modification, gallery images are deleted.

    What can I do ?

    Thanks for your help

    #77665
    Anna
    Keymaster

    Hello,
    So the original submission of the product is fine- but when a vendor EDITS a product and submits an edit, the gallery images disappear?
    Have you tried switching to Storefront and deactivating the BuddyBoss Marketplace plugin to test and see if this may be causing the issue? I do think I recall this happening with that theme & plugin (Marketplace and OneSocial) in the past..

Viewing 2 posts - 1 through 2 (of 2 total)
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