Home Forums WC Vendors Pro Support Header images

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #16184
    dymockpoet
    Participant

    Hi,

    In the free version text for the vendors stores was just output as text, and it looked fine. But now the text seems to be displayed in a grey header image: http://thebookcoverdesigner.com/designers/blazing-covers/ It doesn’t look good…

    #16185
    dymockpoet
    Participant
    #16187
    WC Vendors Support
    Participant

    It’s a grey header, indeed! Perhaps that vendor should upload a Banner and an Icon to their Pro Dashboard > Settings > Branding link. 🙂

    #16190
    dymockpoet
    Participant

    OK so the Shop Description that a vendor wrote before won’t transfer over to the pro version?

    I’m concerned about cases like this where the text isn’t even readable anymore because you can’t scroll down to read it: http://thebookcoverdesigner.com/designers/magic-covers/

    #16192
    dymockpoet
    Participant

    If no Store Banner is set, wouldn’t it make more sense to output the HTML store description? Instead of the grey banner?

    #16193
    WC Vendors Support
    Participant

    That is correct — The old shop descriptions are not imported. They are not imported for the reason you’re seeing, often they are too long.

    One thing you could do, is modify the shop templates included with WC Vendors to show the store layouts in a different way so they can have more text. Just like anything with us, it’s just a matter of tweaking the templates to your preferences……. The WC Vendors Pro Setup Guide (in the KB) has a list of all the templates and what each one controls.

    #16194
    WC Vendors Support
    Participant

    Sure, you can code that into the templates. If the store banner is not set, display this or that or whatever.

    #16195
    dymockpoet
    Participant

    OK thanks for the idea. I need to go to bed now but I’ll have a look at the templates tomorrow. Right now I’m bit unsure whether pro is worth it for us or just stick with the free version as the header thing is worse than it was, and we won’t be using the shipping or ratings (products are only sold once, so ratings should be for the vendor not the product).

    I guess it’ll come down to how much of an improvement I think the front end submission is. I know I’m going to have to heavily modify the template for a start – we don’t want the pie chart, etc.

    #16207
    WC Vendors Support
    Participant

    No pie chart?!@ Blasphemy! 🙂

Viewing 9 posts - 1 through 9 (of 9 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
This website uses cookies to ensure you get the best experience on our website.