Home Forums WC Vendors Pro Support HELP REQUIRED URGENTLY

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #63301
    Oluwatosin
    Participant

    Hello, kindly note that i have been waiting since last week and no update to at least let me know i’ll be getting a solution to my request for assistance – https://www.wcvendors.com/help/topic/urgent-blank-orders-and-coupons-page-check-your-pro-demo/#post-62665

    1. Awaiting solution to vendors not receiving shipping costs.

    2. I created a coupon on dev-wcvendors.com, $10 dicount and ‘allowed free shipping’. In cart, discount applied but not the free shipping – (same as my site). Pls help here.

    Thank you.

    #63343
    Anna
    Member

    @bargainwebb
    1. This is being resolved; we should have an update soon to address this issue
    2. Do you have Free Shipping enabled for Vendor Shipping?

    #63350
    Oluwatosin
    Participant

    Hello Anna,

    Thank you for your response.

    Do you have Free Shipping enabled for Vendor Shipping?
    Ans: NO

    Please find attached screenshots for your kind advise.

    Best regards.

    #63564
    Oluwatosin
    Participant

    just uploaded pro v1.4.3 –

    Simple product shipping cost to vendor ===> SORTED – Big thanks!

    Issue 1.
    Variable product – not showing in vendor new order email
    Issue 2.
    The Coupon probs – as stated above in respect of free shipping

    Recall:
    2. I created a coupon on dev-wcvendors.com, $10 dicount and ‘allowed free shipping’. In cart, discount applied but not the free shipping – (same as my site). Pls help here.

    Best regards.

Viewing 4 posts - 1 through 4 (of 4 total)
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