Home Forums WC Vendors Free Support How to display shop description?

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

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https://docs.wcvendors.com/

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #16336
    Thomascz
    Participant

    Hi,

    In user profil in admin dashboard, i can edit shop description.

    In handy theme that supports WC vendor, I can see the shop description that is displayed here : yourdomain.com/vendors/bobs-store/
    ex : handy.themes.zone/vendors/new-vendors-shop/
    But, In another theme (theme “everything” from kubasto @ themeforest), i can’t see shop description at the page mentionned above. Activate “Shop Headers” in wc vendors option does not change the result.
    what is the probleme here? Is my theme non compatible with that option? Does a theme has to be build with wc vendors support in order to display shop description?

    • This topic was modified 7 years, 2 months ago by Thomascz.
    #16367
    WC Vendors Support
    Participant

    The “Handy” theme integrates with WC Vendors (Free). They would need to integrate with WC Vendors Pro, too, because they have everything hard coded into their theme. You should ask the Handy guys to integrate with WC Vendors Pro in order to provide you with the best experience.

    Note: No theme NEEDS to integrate with WC Vendors Pro or Free. They are just CHOOSING to in order to provide you with more options and a different experience, that’s all.

    #16385
    Thomascz
    Participant

    Okay Ben thanks

    What about my theme everything from kubasto @themeforest. It does not display shop description here : yourdomain.com/vendors/bobs-store/

    Reason?:
    1/shop description is not displayed here this is normal. Then where does shop description displays?
    2/ My theme is overriding something.
    3/ Other reason

    #16438
    WC Vendors Support
    Participant

    That’s because the theme is overriding everything because they havent coded in their own custom support for Pro, and instead, are just assuming you are using Free. The theme author would have to fix this, it is not something we can do for you. send them a message they should get back to you. If not, grab a different theme. 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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