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This topic contains 21 replies, has 2 voices, and was last updated by  ronak panchal 3 months, 2 weeks ago.

  • Author
    Posts
  • #73018
     ronak panchal 
    @ronak-panchal009

    As i open vendor dashboard i can’t edit order,not change order status and not able to enter shipping number how can i solve this?even i enabled all option in wc vendor PRO settings.
    Wp-admin Details:
    username:vihangajmeri
    password:vihangajmeri

    #73036
     Anna 
    WC Vendors Official Support
    @fervous

    Hello,
    Is there a reason you are not sending your vendors to the Pro dashboard (front-end) while using WC Vendors Pro?
    They cannot change order status (only admin can do that) however they can mark the order as shipped and add tracking if you use the front-end Pro dashboard.

    #73073
     ronak panchal 
    @ronak-panchal009

    Still i can’t manage order from vendor-pro dashboard,i already using pro-dashboard

    #73078
     ronak panchal 
    @ronak-panchal009
    This reply has been marked as private.
    #73184
     Anna 
    WC Vendors Official Support
    @fervous

    Hello,
    If you deactivate all plugins except WC Vendors, WC Vendors Pro and WooCommerce, does this still occur?
    What about if you switch to the Storefront theme?
    The 500 error should have details in your error_log.. what do the last 50 or so lines of your error_log say?

    #73185
     Anna 
    WC Vendors Official Support
    @fervous

    Also- you gave me a vendor login not admin. So if you want to pass along admin details, you can do so in a private reply.

    #73211
     ronak panchal 
    @ronak-panchal009
    This reply has been marked as private.
    #73213
     ronak panchal 
    @ronak-panchal009
    This reply has been marked as private.
    #73259
     Anna 
    WC Vendors Official Support
    @fervous

    You need to deactivate WooCommerce Product Vendors— you are trying to use two different multi-vendor plugins at the same time. This is causing a major conflict on your site, so you are not able to use our plugin at all.

    The vendor roles from WooCommerce Product Vendors will need to be removed if they are not removed with the deletion of that plugin, and your Wc Vendors roles will need to be reset.

    You can remove the WooCommerce Product Vendors vendor, pending vendor and manager and admin vendor roles using the user role editor plugin, if they are not removed after you deactivate and delete WooCommerce Product Vendors.

    then go to: wp admin > woocommerce > status > tools and Reset WC Vendors Roles.

    #73283
     ronak panchal 
    @ronak-panchal009
    This reply has been marked as private.
    #73288
     ronak panchal 
    @ronak-panchal009
    This reply has been marked as private.
    #73442
     ronak panchal 
    @ronak-panchal009

    I removed Woo-commerce Product Vendors and i get access order management.But still i can’t add Variable,Virtual,Downloadable,Grouped Products.Need urgent Reply

    #73511
     Anna 
    WC Vendors Official Support
    @fervous

    Hello,
    So I just took a quick look at your wp admin > woocommerce > wc vendors > products
    And you have all of these fields hidden from the vendors.
    If you want them to be able to use any of those options or fields, they need to be UN CHECKED / UN TICKED
    This is what I saw:
    https://www.wcvendors.com/wp-content/uploads/2017/08/allhidden.jpg

    So any of those fields that you wish to be visible for your vendors– make sure they are not checked.

    If you are using Yith product tracker.. we are not integrated with that plugin and I do not know what would need ot be done to integrate it with our vendor shipping. Are you using vendor shipping? (wp admin > woocommerce > settings > shipping > vendor shipping)

    #73661
     ronak panchal 
    @ronak-panchal009

    thank you,

    #73662
     ronak panchal 
    @ronak-panchal009

    But I can’t add Attribute in variable Products.Any solution?

    #73760
     Anna 
    WC Vendors Official Support
    @fervous

    Did you add attributes first, and then go to create the variations?

    #73762
     ronak panchal 
    @ronak-panchal009
    This reply has been marked as private.
    #77039
     Anna 
    WC Vendors Official Support
    @fervous

    If you deactivate all plugins except WooCommerce, WC Vendors and WC Vendors Pro, does this still occur?

    #77179
     ronak panchal 
    @ronak-panchal009
    This reply has been marked as private.
    #77376
     ronak panchal 
    @ronak-panchal009
    This reply has been marked as private.
    #77401
     Anna 
    WC Vendors Official Support
    @fervous

    Hello,
    Please fix this:

    Pro dasboard page: ✕ -Your pro dashboard page cannot be set to your free dashboard page.

    Page requires the [wcv_pro_dashboard] shortcode. DO NOT USE THE WC VENDORS FREE DASHBOARD PAGE HERE – and do NOT delete the Free Dashboard pages either, you will break your site if you do. Both the Pro and free dashboard pages must be on their own page with their own shortcode [wcv_dashboard] is the free dashboard shortcode. They cannot be on the same page.

    Then, please deactivate all plugins except WooCommerce, WC Vendors Pro and WC Vendors — and also switch to the Storefront theme. https://wordpress.org/themes/storefront/

    I’m not seeing any javascript errors- however There is something interfering with the attributes drop-down so that the attribute you “add” is not actually being added so that you can create the variation. We need to see if it is a plugin or theme conflict causing this. The attributes selection is working on my dev site which is running the same versions of WC Vendors, WC Vendors Pro and WooCommerce as yours.

    #77511
     ronak panchal 
    @ronak-panchal009

    I tried all about you mentioned but still it can’t work.So what the other solution?

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