NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

This topic has 8 replies, 5 voices, and was last updated 6 years, 10 months ago by Axel.

Viewing 9 posts - 1 through 9 (of 9 total)

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Posts
December 1, 2016 at 12:17 am #49018

DENISEC
Participant

Hi!
I’m developing my website & I’m a little new in this. So I uninstalled my wc vendors few times. I almost finish my website and when I want to activate my wc vendors pro I can’t. The plugin says that “Exceeded maximum number of activations.”

How can we solve this?
Thank you!

December 1, 2016 at 12:31 am #49021

Anna
Member

Hello, @denatx
I have deactivated your key; please try activating it again now in your wp-admin. Let me know if you have further issues with the activation.

December 3, 2016 at 11:52 am #49228

nataliemaas
Participant

Hi Anna,

So just wondering if you could let me know where I can reset my plugin key?? For whatever reason, WordPress thinks my WC key is on another website or something, even though it for sure is not.

‘If your license key is in use on another website visit your WCVendors.com My Account page to reset your activations.’

I can’t seem to find where I would do that in my WC dashboard…

Also, when I am in my WC dashboard it looks like I have 0/1 activations… really not sure what is going on here.

Thanks!

December 5, 2016 at 11:16 am #49389

Anna
Member

Hello,
I have deactivated your key; please try activating it again now in your wp-admin. Let me know if you have further issues with the activation.

January 5, 2017 at 5:14 pm #52217

haim
Participant

hi,
I get “Exceeded maximum number of activations.” massage when I try to activate…

January 5, 2017 at 5:45 pm #52222

Anna
Member

@haim
Ok- I have deactivated it for you in our system- please go to your account here to get the key, and try activating it on your site again:
https://www.wcvendors.com/my-account/downloads/

January 26, 2017 at 4:02 pm #54299

Axel
Participant

Hi

I got the message too : Exceeded maximum number of activations.

Can you please reset my key asap ?
Thx

January 26, 2017 at 5:18 pm #54326

Anna
Member

@axelpg
OK- try activating it again now.

January 27, 2017 at 3:07 am #54379

Axel
Participant

thanks 🙂
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