Home Forums WC Vendors Pro Support I can't upload products images

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

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If you are a WC Vendors Pro customer please open a support ticket here. 

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  • #63665

    Hi I’m using social marketpkace from buddyboss. I have a issue to upload products images from my vendors, as admin I can upload.
    I did a test as a seller, changed and uploaded a profile photo without problems.
    But when I tried to upload a photo in the product form it can not be done.
    I’m using social marketplace 1.3.1
    WC vendors 1.9.9
    WC vendors pro 1.3.7

    I have not updated the wc vendors because I have not updated the new woocommerce, as I know that many had problems updating the new woocommerce. Even the team support of bussyboss recommended me to wait but i need to solve the images issue.

    What could it be? How could I solve this?
    For your reponse, thank you


    Are you seeing an error when they try to upload images?

    This issue has, in the past, usually been caused by a few different things:
    1. Vendors are not being properly, securely logged in. Try testing as a vendor, but make sure that you log in as that vendor via the woocommerce my-account page directly. not by using a special login form form the theme or by a buddypress login. Go directly to my-account, log in, and try adding a product image.

    2. If that does not work, there may be insecure content on the site. Try installing the plugin Really Simple SSL https://wordpress.org/plugins/really-simple-ssl/ and run through the options. Once finished, try again to login as a vendor and list an item with images.

    3. Sometimes, also there can be a plugin conflict that will prevent the image upload fields form working properly. Try deactivating all plugins except WooCommerce, WC Vendors and WC Vendors Pro , and see if you are able to add images as a vendor.

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