Home Forums WC Vendors Pro Support I can't upload products images

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #63665
    DENISEC
    Participant

    Hi I’m using social marketpkace from buddyboss. I have a issue to upload products images from my vendors, as admin I can upload.
    I did a test as a seller, changed and uploaded a profile photo without problems.
    But when I tried to upload a photo in the product form it can not be done.
    I’m using social marketplace 1.3.1
    WC vendors 1.9.9
    WC vendors pro 1.3.7

    I have not updated the wc vendors because I have not updated the new woocommerce, as I know that many had problems updating the new woocommerce. Even the team support of bussyboss recommended me to wait but i need to solve the images issue.

    What could it be? How could I solve this?
    For your reponse, thank you

    #63677
    Anna
    Member

    @denatx
    Are you seeing an error when they try to upload images?

    This issue has, in the past, usually been caused by a few different things:
    1. Vendors are not being properly, securely logged in. Try testing as a vendor, but make sure that you log in as that vendor via the woocommerce my-account page directly. not by using a special login form form the theme or by a buddypress login. Go directly to my-account, log in, and try adding a product image.

    2. If that does not work, there may be insecure content on the site. Try installing the plugin Really Simple SSL https://wordpress.org/plugins/really-simple-ssl/ and run through the options. Once finished, try again to login as a vendor and list an item with images.

    3. Sometimes, also there can be a plugin conflict that will prevent the image upload fields form working properly. Try deactivating all plugins except WooCommerce, WC Vendors and WC Vendors Pro , and see if you are able to add images as a vendor.

Viewing 2 posts - 1 through 2 (of 2 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
This website uses cookies to ensure you get the best experience on our website.