NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 3 replies, 2 voices, and was last updated 7 years, 4 months ago by
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Hello I just downloaded the STRIPE COMMISSIONS & GATEWAY plugin.
I clicked on the order button and then nothing happend. Instead the page scrolled up to the top to a message that said something like this: date interval….
I scrolled back down and clicked on order again and now I see that I’ve orderd the plugin twice.
What is going on? I didn’t mean to do that.
I am a student and 100$ is a lot of money.
This was the message (see image)
Obviously I am not the only one with this problem.
Can I get a refund?
I think Ben is working on this; I know they are now aware of this issue with the Stripe plugin purchases giving that error.
I will follow up and make sure you receive a refund for the double-purchase, Nicholas.
- The forum ‘Stripe Commissions & Gateway Support’ is closed to new topics and replies.