Trusted by Over 15,000 Marketplaces, and Growing! Forums Stripe Commissions & Gateway Support I didn't mean to download the plugin twice. There was an error message

3 replies, 2 voices Last updated by Profile photo of Nicholas Nicholas 1 month ago
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  • #50382 Score: 0
    Profile photo of Nicholas
    Nicholas
    Participant
    4 pts
    @NicholasAgardy

    Hello I just downloaded the STRIPE COMMISSIONS & GATEWAY plugin.

    I clicked on the order button and then nothing happend. Instead the page scrolled up to the top to a message that said something like this: date interval….

    I scrolled back down and clicked on order again and now I see that I’ve orderd the plugin twice.

    What is going on? I didn’t mean to do that.

    I am a student and 100$ is a lot of money.

    #50385 Score: 0
    Profile photo of Nicholas
    Nicholas
    Participant
    4 pts
    @NicholasAgardy

    This was the message (see image)

    Obviously I am not the only one with this problem.

    Can I get a refund?


    Attachments:
    #50675 Score: 0
    Profile photo of Anna
    Anna
    WC Vendors Official Support
    125 pts
    @fervous

    I think Ben is working on this; I know they are now aware of this issue with the Stripe plugin purchases giving that error.
    I will follow up and make sure you receive a refund for the double-purchase, Nicholas.

    #50743 Score: 0
    Profile photo of Nicholas
    Nicholas
    Participant
    4 pts
    @NicholasAgardy

    Thank you.

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