NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

To request help, please  OPEN A SUPPORT TICKET   and we will assist you.

Thank you to all of our customers!

This topic contains 3 replies, has 2 voices, and was last updated by  nicholasagardy 9 months ago.

  • Author
    Posts
  • #50382 Score: 0
     nicholasagardy 
    4 pts
    @nicholasagardy

    Hello I just downloaded the STRIPE COMMISSIONS & GATEWAY plugin.

    I clicked on the order button and then nothing happend. Instead the page scrolled up to the top to a message that said something like this: date interval….

    I scrolled back down and clicked on order again and now I see that I’ve orderd the plugin twice.

    What is going on? I didn’t mean to do that.

    I am a student and 100$ is a lot of money.

    #50385 Score: 0
     nicholasagardy 
    4 pts
    @nicholasagardy

    This was the message (see image)

    Obviously I am not the only one with this problem.

    Can I get a refund?


    Attachments:
    #50675 Score: 0
     fervous 
    WC Vendors Official Support
    247 pts
    @fervous

    I think Ben is working on this; I know they are now aware of this issue with the Stripe plugin purchases giving that error.
    I will follow up and make sure you receive a refund for the double-purchase, Nicholas.

    #50743 Score: 0
     nicholasagardy 
    4 pts
    @nicholasagardy

    Thank you.

Viewing 4 posts - 1 through 4 (of 4 total)

The forum ‘Stripe Commissions & Gateway Support’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?