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This topic contains 3 replies, has 2 voices, and was last updated by  Katarzyna Gabrys 1 year, 2 months ago.

  • Author
  • #48172
     Katarzyna Gabrys 

    I am using you Stripe checkout in test mode but keep getting internal server error message when trying to complete the test checkout process.

    I disabled all plugins, switched to Storefront theme, after that the error log displayed the following lines:

    [21-Nov-2016 18:20:16 UTC] PHP Fatal error: Call to undefined function mb_detect_encoding() in /home/modafirma/public_html/dev/wp-content/plugins/wc-vendors-gateway-stripe-connect/classes/lib/Stripe/ApiRequestor.php on line 20
    [21-Nov-2016 18:29:47 UTC] PHP Fatal error: Call to undefined function mb_detect_encoding() in /home/modafirma/public_html/dev/wp-content/plugins/wc-vendors-gateway-stripe-connect/classes/lib/Stripe/ApiRequestor.php on line 20

    Can you please help? Is this some issue with settings?

    WC Vendors Official Support

    Tell your webhosting company they need to install the PHP GD library. It’s shocking they dont have it installed yet, it’s pretty standard on like *every* hosting companies platform ever.

    Google the error, you’ll see what to do. Google “Call to undefined function mb_detect_encoding”.


     Katarzyna Gabrys 
    This reply has been marked as private.
     Katarzyna Gabrys 

    Thanks Ben, will do

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