Home Forums WC Vendors Pro Support Issue in `class-wcvendors-pro-ratings-controller.php` file

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If you are a WC Vendors Pro customer please open a support ticket here. 

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #37858
    Kenson
    Participant

    Hello

    I have purchased WC Vendors Pro plugin and when i activated this plugin, i am getting error on feedback page.

    can anyone please tell me why i am getting this error “Warning: sprintf(): Too few arguments in /plugins/wc-vendors-pro/includes/class-wcvendors-pro-ratings-controller.php on line 210”.

    Regards

    #37912
    WC Vendors Support
    Participant

    THanks, we’ll get that tuned down for next release. In the meantime, you can of course lower your WordPress DEBUG level to not show warnings/notices and that’ll vanish. You never want to show warnings or notices on the front end of your website.

    #37979
    Kenson
    Participant

    I have already disable all the warnings and notices from config file.But still these warnings are appearing and there is no form for vendor rating.Can you please suggest me what is the issue so that i can use functionality of paid plugin.

    Thanks

    #38007
    Soh
    Participant

    Hi @Ben,

    I have the same issue as well. When is the update will be released? We are going to release our website real soon.

    Thanks.

    #38008
    Soh
    Participant

    Same as well, no form is shown. 🙂

    #38120
    WC Vendors Support
    Participant

    Next release will likely be in 3-4 days. You can tune down the warning levels in WordPress DEBUG to make the message go away right now of course!

    #38135
    WC Vendors Support
    Participant

    @kclarkeny — You are saying that the entire ratings page isnt working? Is the page set on the Feedback tab in your WC Vendors settings? Is feedback/ratings enabled as well? We’ll get it sorted out, feedback is one of those rock solid parts of Pro that really has never ever had any actual bugs in it, it just works. It’s weird it isnt on your site, but we’ll get to the bottom of it. A system status report from WooCommerce would also *really* help.

    #38150
    Soh
    Participant
    
    ### WordPress Environment ###
    
    Home URL: http://demo.homtas.com
    Site URL: http://demo.homtas.com
    WC Version: 2.6.3
    Log Directory Writable: ✔
    WP Version: 4.5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.18
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.38.0
    OpenSSL/1.0.0
    
    SUHOSIN Installed: –
    Max Upload Size: 8 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ❌ wp_remote_post() failed. PayPal IPN won't work with your server. Contact your hosting provider. Error: Unsupported SSL protocol version
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.3
    : 
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    
    ### Active Plugins (18) ###
    
    Social Login WordPress Plugin - AccessPress Social Login Lite: by AccessPress Themes – 3.1.3
    Contact Form 7 Datepicker: by Aurel Canciu – 2.5.2
    Contact Form 7: by Takayuki Miyoshi – 4.4.2
    Flamingo: by Takayuki Miyoshi – 1.4
    GC Message Bar: by GetConversion – 2.3.8
    Multiple Packages for WooCommerce: by Erica Dion – 1.0
    Personalized WooCommerce Store: by Najeeb Ahmad – 1.2
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
    Toolset Types: by OnTheGoSystems – 2.1
    WC Vendors Pro: by WC Vendors – 1.3.3
    WC Vendors: by WC Vendors – 1.9.1
    Widget Logic by Path: by Mohan Chevuri – 0.2.2
    Widget Logic: by Alan Trewartha – 0.57
    WOOF - WooCommerce Products Filter: by realmag777 – 1.1.5.1
    WooCommerce: by WooThemes – 2.6.3
    WP Custom Widget area: by Kishor Khambu – 1.2.2
    WP Instagram Widget: by Scott Evans – 1.9.8
    YITH WooCommerce Wishlist: by YITHEMES – 2.0.16
    
    ### Settings ###
    
    Force SSL: –
    Currency: MYR (RM)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    
    ### WC Pages ###
    
    Shop Base: #5 - /shop/
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
    My Account: #8 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Flatsome Child Theme
    Version: 2.5
    Author URL: http:%20//www.uxthemes.com/
    Child Theme: ✔
    Parent Theme Name: Flatsome
    Parent Theme Version: 2.9.5.1
    Parent Theme Author URL: http://www.uxthemes.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/cart/proceed-to-checkout-button.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-product_cat.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome-child/woocommerce/loop/orderby.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/success.php
    flatsome/product-searchform.php
    flatsome/woocommerce/single-product/add-to-cart/grouped.php
    flatsome/woocommerce/single-product/add-to-cart/simple.php
    flatsome/woocommerce/single-product/add-to-cart/variable.php
    flatsome/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome-child/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/additional-information.php
    flatsome/woocommerce/single-product/tabs/description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    
    ### WC Vendors Pro ###
    
    Theme Compatability: -
    Pro Dashboard Page: - #13
    Feedback form page: - #14
    Vendor Shop Permalink: - kitchen/
    
    ### Templates ###
    
    Overrides: flatsome-child/wc-vendors/dashboard/store-settings.php
    flatsome-child/wc-vendors/front/pro-vendor-list.php
    flatsome-child/wc-vendors/front/vendor-signup-form.php
    flatsome-child/wc-vendors/store/store-header.php
    
    Sorry @Ben, if I interrupt your conversation. I have the same problem as well.  I couldn't find any rating form. 
    
    #38155
    WC Vendors Support
    Participant

    On /my-account/ as a customer who has purchased a vendors products, do you have a feedback link next to the order #?

    Does that page contain the correct shortcode?

    The Feedback page IS NOT MEANT TO BE VIEWED DIRECTLY. If you go to /my-account/feedback/ or whatever your slug is set to for it, it wont just load up a page. It will only show data on that page when you click an order from /my-account/ to leave feedback ON.

    #38178
    Kenson
    Participant

    Hello

    I have checked that there is no link to leave a feedback on vendor page http://somewebdemo.com/charity-at-heart/vendors/benny-shop/. Can you please suggest rating form is not displaying on website.

    And please find attached screenshot for “My System status”.

    #38328
    Soh
    Participant

    Hi @Ben,

    Found it! Thanks. It has no problem to review at the order tab. Was my mistakes. You are helpful! But the CLASS-WCVENDORS-PRO-RATINGS-CONTROLLER.PHP still there. Thanks!

    Win

    #38872
    Kenson
    Participant

    Hello

    I have the same issue regarding vendor rating.Can anybody help?

    Thanks

    #38874
    Jamie
    Keymaster

    Hello,

    First things first, you shouldn’t be accessing the feedback page directly, EVER. The only way this error will display is if someone types the url into the menu bar manually. Unless you click on the ‘leave feedback’ button on the my account page, you will get a notice telling you not to access this page. There was a bracket in the wrong place but this has since been fixed.

    If you cannot wait you can replace line 210 in that class file with the following:

    https://gist.github.com/digitalchild/f978ffc1bea57f9a63fa19463515cbcf

    cheers,

    Jamie.

Viewing 13 posts - 1 through 13 (of 13 total)
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