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- This topic has 8 replies, 2 voices, and was last updated 8 years, 2 months ago by
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Hi Ben,
The product shipping cost that I set in Vendors Dashboard doesn’t show up on the checkout page.
Here are my settings:
1) Using WC Vendors Pro
2) My WordPress, WooCommerce and WC Vendors Pro updated to the latest versions
3) flat rate shipping under WooCommerce –> Settings –> Shipping –> Flat rate:
– enabled
– cost for shipping and shipping classes have been added (6.00)4) WooCommerce –> Settings –> Shipping –> International flat rate:
– enabled
– costs are added5) WooCommerce –> Settings –> Shipping –>Free shipping
– enabled
– minimum order amount: $1006) Vendors Shipping under WooCommerce –> Settings –> Shipping
– Enabled
– Flat rate selected but no cost added in any field.7) Countries allowed:
– US
– Canada8) Logged in as Vendor X
9) under Pro Dashboard –> Settings –> Shipping:
– EVERYTHING left blank and untouched9) under Pro Dashboard –> Products
– Product A edited
– Product type: simple
– under shipping tab for Product A:
– National shipping fee: entered 5.00
– International shipping fee: entered 40.00
– anything else left blank10) Customer Y logged in and billing and shipping address added.
11) Product A from Vendor X is added to the cart.
12) on the checkout page of Customer Y, you can only see the flat rate cost (6.00) and the $5.00 I have for the product shipping cost doesn’t show up and not added to the total shipping cost.
Can you please let me know what else I need to do.
Sorry about this long description. I just want to avoid multiple postings on this topic.
Thank you,
JayWhat happens if you disable the non-WC Vendors shipping extensions, such as your free shipping and flat rate shipping? Only keep Vendor Shipping enabled. Let me know if this works, and we’ll go to the next step.
Hi Ben,
Thank you!
I disabled all except Vendor Shipping.
Here are a few cases I tested:
I left Product Cost Nationally under Vendor Shipping blank and I got the following message on checkout page:There are no shipping methods available. Please double check your address, or contact us if you need any help.
I entered $0.1 for Product Cost Nationally under Vendor Shipping –> Shipping calculated is:
Vendor Shipping: $441.00
I entered $20.00 for Product Cost Nationally under Vendor Shipping –> Shipping calculated is:
Vendor Shipping: $640.00
This is very strange.
Cheers,
JayHi Ben,
Thank you for looking into it,
I have three vendors and I have set the shipping method everywhere to flat rate. However, unfortunately, it is still not working.
If I disable Vendor Shipping, the shipping cost calculated by WooCommerce is as expected with the flat rate I have selected.
When Vendor Shipping and WooCommerce Shipping options are enabled at the same time, WooCommerce shipping calculation is still as before but Vendor Shipping appears in a separate line and it is not correct.
When WooCommerce options are disabled and only Vendor Shipping is enabled, Vendor Shipping is still not accurate.
Can you please take another look at my settings.
Thank you,
JayAgain, do not use other shipping plugins with Vendor Shipping. Vendor Shipping only.
Make sure it’s flat rate for all of them.
And then once you change it, login as the vendor and setup the vendors shipping rates on Pro Dashboard > Settings > Shipping, and optionally on each product under Pro Dashboard > Product > Edit > Shipping.
Hi Ben,
Sorry but I didn’t ask you to repeat what you said the first time.
My problem with your vendor shipping system is that, I believe, there are redundant layers embedded without much use unless I am doing something wrong.
– WooCommerce Options are DISABLED and ALL options in your shipping system are set to Flat Rate
– When you login as a vendor and use the Product –> Shipping option, your shipping system is calculating for each vendor and each product the shipping cost multiplied by the number of each product ordered. And this causes an astronomical shipping cost if someone ordered many of the same product type. As I mentioned earlier, in my case, a customer could order tens of the same product type.– If I leave the shipping at the product level blank and go to the next level (Pro Dashboard –> settings –> Shipping) and enter a flat rate for a specific vendor, it again calculates the shipping cost for each type of the product and number of each product type of this vendor.
And this does not make sense to me and I see no difference with the product level (Product –> Shipping option) as far as the total shipping cost is concerned. I was hoping that you could help me here and that is why I sent you the note.– I was also hoping to be able to combine the product level shipping option in your shipping system (Product –> Shipping option) with the options I have defined in my WooCommerce Shipping.
But it looks like that you can only use one: either your shipping system or WooCommerce Shipping. You can’t combine these two.– The only option that could be useful to me would be your top level (WooCommerce –> Settings –> Shipping –> Vendor Shipping by using a flat rate but the problem with this one is that you only have one flat rate shipping option with no choices.
So, I guess there is not much we can do and I will completely disable your shipping system until there is, hopefully, some improvements in the future versions and I can use it.
Jay
Sorry but I didn’t ask you to repeat what you said the first time.That’s cute of you to write, but yea, don’t hate me for giving you the correct instructions twice. I logged in and fixed your users shipping override, and voila, your shipping works perfectly. If I type something, it’s for a reason. I’m not just trying to waste keystrokes. 😉 Give us a break, man! Have fun on your site.
Ben
Hi Ben,
Thank you for taking time to look into this and I didn’t want to be rude.
I had already disabled the WC Vendors Shipping system and I see you have turned it back on.
I now know pretty well your shipping system works. I was playing with it till 3am last night and morning today -:)!
What you did was nice of you but, unfortunately, this does not solve my principle problem with this shipping system. I tried myself what you have done.
Please don’t worry about it. Let us move on. I don’t want us to spend more time on it for now.
I think I can live with WooCommerce Flat Rate shipping, additional shipping rates and shipping classes for now. It is not perfect but at least it gives me some additional options.
I will look at your next version to see if it can help me.
Thanks for all your help,
Jay
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