Home Forums WC Vendors Pro Support Issue with vendor connecting Stripe

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
  • #65069


    I’m using WC Vendors (1.9.11) + WC Vendors – Stripe Commissions & Gateway (1.0.5).

    As part of the process for the vendor setting up their store, we logged in and went to Dashboard > Shop Settings and clicked on the Connect with Stripe button.

    This redirected us to the Stripe website and we logged in.

    We then clicked on the Connect my Stripe account button (http://s22.postimg.org/z7x3bxmsx/screenshot_833.png) and then got some instructions to complete the application:

    We ran the command on our server but got an error saying

      "error": "invalid_grant",
      "error_description": "Authorization code provided does not belong to you"

    Any advice please?


    Are you trying to connect a vendor account using the same account as the admin, or is this a completely separate Stripe account?



    I managed to get it to connect. It was an issue with a redirect url.

    However, its now created an issue whereby on checkout I’m getting an error when I try and checkout with the test Stripe:

    I’ve added all the yellow bits on the screenshot correctly.

    Can I check, with the Test Client ID, is this the one found in Stripe Dashboard > Connect > Settings > Platform Settings > “client_id”


    Your test client ID is also found on that page: Stripe Dashboard > Connect > Settings > Platform Settings It is the DEVELOPMENT client id
    Live is your PRODUCTION client id.

    See the image:

Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
This website uses cookies to ensure you get the best experience on our website.