Home Forums WC Vendors Pro Support Kleo and Pro don't get along

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #11811
    James Lewis
    Participant

    I just purchased the pro version and installed it on my site using the Kleo theme. It fails to activate and gives me this error.

    Plugin could not be activated because it triggered a fatal error.

    Parse error: syntax error, unexpected T_FUNCTION in /home4/smack/public_html/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-reports-controller.php on line 131

    Any idea why this is happening?

    Thanks
    James

    • This topic was modified 7 years, 3 months ago by James Lewis.
    #11820
    Jamie
    Keymaster

    Hi James,

    What version of PHP do you have?

    cheers,

    Jamie.

    #11849
    kfgomes
    Participant

    Yikes, Watching this thread carefully as I just bought the Kleo theme and am just about to buy Vendors PRO as well.

    #11851
    WC Vendors Support
    Participant

    @kfgomes: You are fine. 🙂 We have Pro working with Kleo on our test environment. The OP’s issue is going to be that he’s running PHP 5.2 or some really old version on sub-standard webhosting. Pro requires PHP 5.4. If you got that, you’re good to go. 🙂

    #11853
    kfgomes
    Participant

    Awesome. Thanks for the quick response! much appreciated!

    #11902
    James Lewis
    Participant

    You’re absolutely right Ben. My host is Host Gator, and my PHP was set manually to version 5.2 instead of automatically updating to the latest version. Now I have to change it and test, but I’m sure it will work. Thanks guys for all your hard work. looking forward to using Pro.

    James

Viewing 6 posts - 1 through 6 (of 6 total)
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