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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #60533
    zabre00
    Participant

    My License Key is not showing up on my profile , everything is blank. My renewal is just about up but not until April 29th. Please fix it.

    #60542
    Anna
    Member

    @zabre00
    What profile?
    Your key can be located here: https://www.wcvendors.com/my-account/downloads/

    #60561
    zabre00
    Participant

    Hi Ana,

    You would think, your right! But I do not get anything! Image below.

    #60563
    zabre00
    Participant

    Sorry, forgot other image!

    #60566
    zabre00
    Participant

    Everything is blank on my end!

    #60605
    Anna
    Member

    Hello,
    I typically do not give out license keys at all, but I can see that you know the info for this account.
    Here is your key:
    wc_order_57237338b6c29_am_0xXqtHpJvEbA
    That’s really odd that you cannot see they key in your account/downloads. :-/

    #60614
    zabre00
    Participant

    Hi Anna, Thankyou for this. Question? When I renew the key will show up though, right? lol

    #60620
    Anna
    Member

    @zabre00
    I hope so- that’s weird… I have not seen that before.
    Let us know if you have any trouble- we’ll work it out for you. It should show up in your account under downloads. When you renew your license, if it does not show, let me know and we’ll look into it.

Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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