NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 5 replies, 3 voices, and was last updated 7 years, 8 months ago by
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The dashboard links don’t show on My Account page, only the account info. There are no dashboard buttons. The page is there, I can get to it by typing url. I’ve been looking around everywhere for hours and I’m no closer to solving this. I did notice there was a tiny bit of code (like 5 characters) in the text tab of my Vendor Dashboard page in addition to [wcv_vendor_dashboard] and I had deleted it on an earlier troubleshoot.. was it supposed to be there? Please advise?
uhm, shouldn’t there be a link to the dashboard from the vendor’s account page? Do I have to add something from WC vendors to my child theme php? I can get to the vendor’s dashboard by url. Although I do have it attributed to the my-account page so the url looks like http://www.mydomain/my-account/vendor_dashboard/
If you use /my-account/ that is controlled by WooCommerce. WooCommerce controls all the data on that page, and all the endpoints. You CAN NOT use it for your Vendor Dashboard.
You can use /vendor_dashboard/ — /my-dashboard/ — /controlpanel/ — /whatever/ and it will work. But you can not use /my-account/
As far as how vendors find the dashboard, that’s what your themes menus are for. 🙂 Have fun.
Hi Ben,
could My Account be disabled for Vendors ? Customers still see it , but not Vendors when they login ..
Thanks !
Ian-
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