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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

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If you are a WC Vendors Pro customer please open a support ticket here. 

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
  • #65414

    I’m having the following issues:

    None of my vendors can override the default shipping. No matter what they do, they can’t override anything.

    None of my vendors can login, the login screen times out.

    If/when they can login, vendors get a 404 page whenever they log out.

    Here is a vendor login:


    1. For shipping- do you mean the vendors are unable to set their own shipping rates in their pro dashboard > settings > shipping? DO you have Vendor Shipping enabled and configured? (wp admin > woocommerce > settings > shipping > vendor shipping)

    2. Are you using the my-account page to have them login, or are you using the fancy forms made by buddyboss? If the latter, if you have then login by going directly to the my-account page, can they login without issues?


    They are able to set the shipping, but it does not override the default shipping. Yes we have all vendor shipping enable and configured.

    Using the fancy buddy boss overlay login form. Seems like we’re able to get logged in when going to the my-account page.


    Here is a example vendor login:


    I’ve attached screenshots to show how my vendor has set $17 of shipping on the “test” product, but when I check out, it shows $5 shipping (which is the default flat rate shipping).


    You have to get rid of that WooCommerce flat rate.


    If you go to: wp admin > woocommerce > settings > shipping
    get rid of the flat rate woocommerce shipping options.

    Also ensure that your vendor(s) have their store address set (pro dashboard > settings > store)


    Ok thanks!

Viewing 7 posts - 1 through 7 (of 7 total)
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