Home Forums WC Vendors Pro Support Mark Shipped Not Working

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #27565
    jarvo
    Participant

    Hi,
    Sorry to be posting loads at the mo

    Once an order is received, if I click through the links:
    View order details
    Shipping label

    Mark Shipped

    I can see the URL is https://www.domain.com/dashboard/order/?wcv_mark_shipped=16

    However, it doesn’t do anything? The order remains as Shipped No

    Anyone else experienced this?
    Thanks

    #27573
    WC Vendors Support
    Participant

    Can you replicate this on dev.wcvendors.com?

    #27575
    jarvo
    Participant

    Oddly it works on yours – so again, guessing this is back down to our site 🙁

    #27750
    jarvo
    Participant

    Finally worked out it was to do with this plugin we also used: WooCommerce Sequential Order Numbers

    Disabled and now Mark Shipped works!

    Hopefully, this may help someone else

    #27796
    WC Vendors Support
    Participant

    Interesting! That plugin must be looking at the order number, and changing it without allowing the actual orders post ID to work. That’s pretty weird. 🙂

    #65215
    Nicola Orange
    Participant

    Just to let anybody else know who is having this problem like we did, it was caused by a plugin called ‘WooCommerce Basic Order Numbers’. Something up with those order number plugins!

Viewing 6 posts - 1 through 6 (of 6 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.