Home Forums WC Vendors Pro Support Menu and dropdown Conflict

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #77603
    Adebola Adeola

    Capture 1 the site – Testing login detail; User – info, Pass – BMu0#FHaUW1G (capture 2)

    The menu and dropdown list are malfuctioning.

    1. When you login it takes one to control center(screen shot capture 3 attached) showing My Shop, Settings, Submit A Product.
    2. Clicking both My Shop and Settings go to pages functions – Ok. Submit a product goes to Pro Dashboard. Clicking products, orders and coupon each go back to control center. Dashboard, setting and view stores all go to pages functions – capture 4.
    3. Clicking Menu Pro dashboard capture screenshot 5 goes to dashboard, Vendor dashboard to control center, settings, submit a product and orders all go to pages functions. vendorlist shows nothing not even layout. Wishlist shows shortcode.
    4. Clicking Menu human symbol far right dropdown dashboard shows pro dashboard with detail capture screen shot 6 , product – submit a product fill-in detail, orders, settings, ratings, coupon and view store all show page capabilities.

    What have i done wrong to cause these mal-functions.


    If you switch to the Storefront theme https://wordpress.org/themes/storefront/ and deactivate all plugins except WC Vendors, WC Vendors Pro and WooCommerce, do these issues still occur?

    Adebola Adeola

    Still customizing Storefront. Will report back. Dont form opinion yet on the email i sent earlier.


Viewing 3 posts - 1 through 3 (of 3 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.