Home Forums WC Vendors Pro Support Menu hidden by vendor and pro dashboard

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #11527
    Benny
    Participant

    I installed the new update which displays much better on the custom theme. The vendor_shop page and pro dashboard page title is causing the mega menu to dropdown under the content and is hidden from view.

    #11580
    WC Vendors Support
    Participant

    Hi Benny,

    That’s great that it’s displaying better for you. Could you do one of two things regarding the menu?

    1.) Show me a screenshot of what you see and circle the problem so it stands out better for me. And a second screenshot of another page where it is not a problem, circled with what you expect it to look like when working.

    2.) Email me a copy of your theme (ben@wcvendors.com) so I can check it out, and include a link to this thread ( https://www.wcvendors.com/help/topic/menu-hidden-by-vendor-and-pro-dashboard/ ) so I know what thread the theme is meant to help diagnose. 🙂

    Thanks!

    Ben

    #11718
    WC Vendors Support
    Participant

    Hi Benny,

    I installed the Porto theme you supplied, and am not able to see any problems with it whatsoever. It looks flawless and perfect and works exactly as it should.

    Ben

Viewing 3 posts - 1 through 3 (of 3 total)
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