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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
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- This topic has 9 replies, 3 voices, and was last updated 9 years, 7 months ago by
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Hi!
Vendors do not see the orders in the front end, is this some misconfiguration on my site, or “by design” in WC Vendors? You can see the sale in the backend, but not the order). In the front end it is not shown at all.
“You haven’t made any sales yet.”
“You have no orders during this period.”Edit: I am posting this again, because I am not sure if you have seen my comments on the first post.
It is. I can’t see that it got anything to do with my settings – the settings are quite easy to understand.
I could send you login credentials by mail, if you were willing to log in and have a look. I have made a test vendor you could use to make a test order. The order will appear in the back end, but not in the front end.
I have updated/overwritten my WC Vendors installation, and now I get this when placing an order:
Fatal error: Call to undefined method WC_Order::has_status() in /var/www/html/wp-content/themes/cardinal/woocommerce/checkout/thankyou.php on line 25
I have not received this error before. I do get a receipt as buyer. I do get “New customer order” as vendor. The order is not to be found in the Vendor_dashboard. The order IS to be found in the backend.
If I change the theme, I get rid of the error – but orders still does not show in the vendor dashboard.
ANY help will be very, very welcome, I have had this error for a long time, and I am not able to get any further.
“If I change the theme, I get rid of the error”
……..there you go. 😉 Often times themes overwrite woocommerce templates and use their own hooks for things. And often, incorrectly. Your theme developer is the one who has to fix their theme.
Yes, the error message goes away when switching theme – but the PROBLEM does not. The problem was and is still there, even with Twenty Fourteen: Vendors does not see orders at all.
This has been “resolved”. Torb was not marking orders as completed, instead testing and leaving them with the on-hold status.
Orders will only show up in a vendors dashboard when the order has been paid for and marked processing or completed.
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