Home Forums WC Vendors Pro Support New Order Email Notification Stopped

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


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  • #63304


    My new order email notification stopped about 24 hours ago, orders can be seen on dashboard. Other email from other activities on the site is delivering even mark shipped email notification is working. Pls advise on this. I also deactivated other plugins to leave Only essential social marketplace and wc vendors plugins.


    Hello, sorted new order email notification issue by referring to https://www.wcvendors.com/help/topic/vendors-not-receiving-emails-for-new-order/


    Pls note that i’m still awaiting solution to the shipping costs not showing in new order emails of vendors. Cheers

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