Home Forums WC Vendors Pro Support New products do not appear in some areas

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #14869
    Stefan
    Participant

    Hey all!

    I just noticed this weird glitch today.

    New products don’t seem to appear on pages that have woocommerce shortcodes on them for some reason.

    Not all shortcodes, but some of them. This happens in two particular instances, according to my observations. They are:

    • [sale_products] – Used to display latest “on sale” products. Now, it doesn’t show new entries anymore. It’s stuck on old products, most likely listed via the free plugin.
    • [product_categories] – Used to register the number of products in a category and update the counter every time a new item is added. Now the counter next to the category name no longer keeps track of latest products.

    I have no idea when this weird thing first started, but judging from the products that are being displayed by the “on sale” shortcode, I’d say since I started using the Pro plugin.

    I’ll provide some screenshots of the phenomenon, if my report isn’t clear enough.

    Thanks! 🙂

    #14904
    WC Vendors Support
    Participant

    No clue! Those are WooCommerce shortcodes, have nothing to do with WC Vendors. 🙂 If you can provide some way to replicate the issue so we can investigate it, that’d be the best.

    #14909
    Stefan
    Participant

    Hi Ben,

    Actually, the thought of that issue originating from Woocommerce hadn’t crossed my mind at all. I guess it’s because I spend most of the time enjoying your plugin, so I completely let Woocommerce off the hook 🙂 Oops! I feel so stupid now 🙂

    You’re right, though. The issue should be on their side. I’ve already sent them a message. Won’t bother you with that again.

    Apologies!

Viewing 3 posts - 1 through 3 (of 3 total)
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