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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
#70050
Dietrich & Susanne
Participant

We have found the problems themselves!!!

1. wc vendors dasboard showed: The vendor is connect with stripe. But: it wasn´t. In the Stripe dasboard was not connection with the vendor. Wie disconnect it and connected it new.

2. Concerns taxes:
Maybe the translation in german is faulty. We haven´t had activate: “Give vendors any tax collected per-product” because: in the german translation stands: “Vendors get ALL tax”
OR:
You mean that so. But if you do, thathe system does not work, because: If “Give vendors any tax collected per-product” is not connected, the vendor gets NO / zero tax.

3. Each individual product was processed and had its own commission set in Woocommerce. We did not do that! WHERE were these settings? A vendor can not do that. It is incomprehensible how that could be. Maybe a woocommerce update-problem???

Viewing 2 posts - 1 through 2 (of 2 total)
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