no commission for the admin – no running system after 10 month!

Home Forums Stripe Commissions & Gateway Support no commission for the admin – no running system after 10 month!

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This topic contains 6 replies, has 2 voices, and was last updated by  Dietrich & Susanne 1 year, 3 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #69359

    Dietrich & Susanne
    Participant

    Hello!

    Slowly we are desperate!!!!
    We bought xx in July 2016 – it still does not work today!

    Commission for Admin – Where is it? What is wrong?
    We installed a second shop, but it doesnt function not on both!!!!!!!!

    Please have a look to:

    https://cityshop-reinfeld.de/wp-content/uploads/2017/07/Commission-for-Admin-Where-is-it-What-is-wrong.pdf

    #69406

    Anna
    Keymaster

    @tiefenschaerfe
    Hello,
    Wp admin > woocommerce > wc vendors > commissions (tab) …. you did not have a value entered for commissions percentage for Pro commissions.

    I entered 93 in that field, as 93 is the setting you had entered for the free wc vendors commissions (wp admin > general).

    Please try now.

    https://www.wcvendors.com/wp-content/uploads/2017/07/com.jpg

    #69415

    Dietrich & Susanne
    Participant

    i know that!!!!!!!!! Maybe my english is so bad, that you cant understand me?

    I wrote to you in the pdf: “The next commission (pro) i changed between – whether empty or filled, the commission is zero. ”

    The pdf have 4 pages. On page 4 i show you another example: there is the pro commission in!

    This does not seem to be the problem!

    regards, Susanne

    #69450

    Anna
    Keymaster

    @tiefenschaerfe
    Hello,
    Alright- I did not see that the PDF was four pages long.

    Are these transactions even being process via Stripe? It does not look like anyone- vendor or admin – is getting paid anything. What are you seeing in your Stripe Account?

    Is your Stripe account still set in test / development mode?

    #69464

    Dietrich & Susanne
    Participant

    @fervous

    Hello Anna,

    Yes, via Stripe. One the old domain we used paypal too. But both doenst work correct.

    Please look again in this long pdf:

    http://holstein-shop.de/wp-content/uploads/2017/06/wc-vendors-a-lot-of-Payment-Problems-1.pdf

    #69496

    Dietrich & Susanne
    Participant

    Now i saw:
    The vendor got ONLY the tax in the wc wendors-system.
    on stripe: nothing

    #69553

    Dietrich & Susanne
    Participant

    @fervous

    As soon as possible its urgently required, that our problems are solved.

    The error search has already cost us thousands of euros!

    Please do something!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Viewing 7 posts - 1 through 7 (of 7 total)

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