Home Forums WC Vendors Pro Support No record of vendor rating

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #63825

    Hello.
    I have the same problem that Jasisi, who wrote you on June 18th, reply # 35103.
    I couldn´t see how that problem was resolved.
    I can´t update the MySQL version to 5.6, a talked with my web hosting and it´s impossible, I would be very expensive for me. My version is 5.5.54
    Is there other solution and is the version really the problem?
    I have made many webs with this web hosting and never had problems with the MySQL version.
    Please help me, I have a costumer waiting for the vendors rating.
    Thank you.
    Regards,
    Cecilia

    #63934
    Anna
    Member

    @cecilia
    Could you please give me a full description of the issue you are having with the Vendor Feedback / Ratings?

    #64006

    Anna, thank you for your answer.
    I am sending you an attachment step by step.
    I created a customer account and a vendor account for testing.
    Thanks.
    Regards,
    Cecilia

    #64124
    Anna
    Member

    @cecilia
    Would you please update to the latest version of WC Vendors Pro, and see if the feedback works? If not, deactivate and delete Pro (your settings will be saved in the database), and then re-upload Pro to your site, and see if this will create the wcv_feedback table in your database.

    #64280

    Anna, thank you very much. Everything is O.K know, I can see the vendors ranking.
    Now I have another problem. I see the attributes very : Is it possible to display them the same way as the categories?
    Thank you very much again, I am very happy because my web is looking much better.
    Regards

Viewing 5 posts - 1 through 5 (of 5 total)
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