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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
  • #64313
    Vincent N

    Hello, I have WC installed and activaated, wc vendor is also installed and activated as well. Vendor has been created and successfully approved by the administrator.

    Issues: The vendor after login in cannot see any menu or header. All that display there is a profile and logout button.

    I also have some plugins installed as follows:

    WP Total Hacks
    WP Statistics
    WP Custom Login
    WordPress Importer
    Widget Logic
    WC Vendors
    W3 Total Cache
    Toolset Types
    Thim Testimonials
    Thim Portfolio
    Thim Our Team
    Thim Framework
    Thim Events
    Sucuri Security – Auditing, Malware Scanner and Hardening
    Social Login, Social Sharing by miniOrange
    Slider Revolution
    SB Welcome Email
    Really Simple SSL
    Quiz And Survey
    Paystack WooCommerce Payment
    Page Builder by SiteOrigin
    Official MailerLite Sign Up Forms
    New User Approve
    MailChimp for WordPress
    Content Template Widget for Toolset Views
    Contact Form 7
    Capability Manager Enhanced
    Black Studio TinyMCE Widget

    I do not know if any of these plugins is conflicting. Please advice on what to do. thanks

    • This topic was modified 6 years, 4 months ago by Vincent N.

    Ok- the first step in debugging is to deactivate all plugins except WooCOmmerce and WC Vendors.
    Now test.
    If the issue is gone, then activate the plugins again one by one- testing after each re-activation. When you see the issue again, you will know which plugin is causing the conflict or issue.

    If the issue is still there after deactivating the plugins, then switch temporarily to the Storefront theme. https://wordpress.org/themes/storefront/

    Do you still see the issue?

    You do have a lot of plugins installed… but I also see that your theme has outdated templates. SO even if switching themes does not solve this particular issue, see if the theme has an update available– if not, please let them know that there templates are outdated. There were a lot of changes made in WooCommerce’s recent update, so if the templates are not updated, this could cause you some issues with displaying the product pages correctly.

    Vincent N

    Hello Anna, thanks a lot, i did all you advice the problem was still there.
    But I got it using this https://www.wcvendors.com/kb/redirecting-vendors-seller-dashboard-login/


    Ques: How do I mark this as solved?


    Resolved! 🙂
    Glad that worked for you.

Viewing 4 posts - 1 through 4 (of 4 total)
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