Home Forums WC Vendors Pro Support Order details not working

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #32490
    Niklas Hansen
    Participant

    Hi WC Vendors thank you for an amazing plugin, I am excited to start using it soon.

    I have one little thing I found today on the Orders page. If you have an order of 2 products from the same vendor then the vendor will see that split on two rows with the same order number. This is not ideal since it would be better to have 1 row in the orders table. Secondly, the “View Order Details” button does not work on all order rows when youbhave multiple products in each order. See youtube video below:

    https://www.youtube.com/watch?v=8PHRuYsspqc

    #32541
    WC Vendors Support
    Participant

    Thanks for the video. 🙂 Makes life easy! I’ve created a bug ticket for this, #373. This means Jamie will have it patched for next release once he confirms its a bug.

    #32715
    Niklas Hansen
    Participant

    Thank you Ben. Will the fix be either: 1. Only have one row for the order. or 2. Have two rows as now and fix the link to “View Order Details” etc.? I would prefer the first option as it is more elegant.

    #32716
    WC Vendors Support
    Participant

    It should be grouping multiple products in a single order in one order area (which is #1 for you). That’s the route we will be taking, so you should be all set. 🙂

    #32720
    Niklas Hansen
    Participant

    Thank you Ben, it is a pleasure working with you guys. Thank you for this wonderful plugin and the amazing service. Thank you!

    #32722
    WC Vendors Support
    Participant

    Thanks for your patience and reporting issues you find! 🙂

    #32735
    David R
    Participant

    @ben, I hope you don’t mind me tagging along here…

    It appears, on the demo site and on my own site, that the vendor who sells a variable product is unable to see what variation was ordered, atleast not on the Dashboard. The basic view doesn’t show the variation, and the order details pop-up doesn’t show the variation ordered either.

    #32737
    WC Vendors Support
    Participant

    WOops. 🙂 Now’s probably a good time to get them added then, thanks!

Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.