Home Forums WC Vendors Free Support order status goes pending to cancel

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


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  • #64820


    I got woocommerce Version 3.0.5 and when someome pass an order, the payment pass on the paypal account of my client but the order status remains in pending payment. I have done a test with my Paypal account and the order status changes automatically when the payment pass to my account. So is it a problem with Paypal?

    Thanks for the help!


    I do not know…
    Have you contacted paypal to see what they can tell from their end? They may have more information as to why the payment is not going through for the vendor.

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