Home Forums Stripe Commissions & Gateway Support Order Status: "processing"

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #30341
    Alexandre
    Participant

    Hey Ben,

    After payment is charged “Stripe payment completed” (image 1), why don’t the order Status keeps on “Processing” (image 2)?

    It should change to something like “accepted” or any other thing…

    #30353
    WC Vendors Support
    Participant

    WooCommerce has two order statuses for orders that have been paid for — processing and completed.

    https://docs.woothemes.com/document/managing-orders/

    Processing – Payment received and stock has been reduced- the order is awaiting fulfillment
    Completed – Order fulfilled and complete – requires no further action (Items that are not virtual or downloadable are typically immediately marked as completed)

    This is a WooCommerce thing, has nothing to do with WC Vendors. 🙂

    #30689
    Alexandre
    Participant

    Thanks Ben,

    If I use a plug that extends status options (link and image bellow), would it work?

    I your Stripe integration getting feed from all Stripe status changes?

    http://codecanyon.net/item/woocommerce-payment-status/6608142?s_rank=6

    thanks

    #30699
    WC Vendors Support
    Participant

    I have no idea! You’d have to test it and find out. 🙂 That plugin looks like it just handles statuses for WooCommerce orders, nothing to do with WC Vendors at all.

Viewing 4 posts - 1 through 4 (of 4 total)
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