Orders under Vendors Dashboard Not Showing correct info

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • March 15, 2017 at 11:26 am #59161
    Rama
    Participant

    If i am registered as a vendor
    Going to Vendor Dashboard -> Orders displays a page showing I need to register as a vendor with a submit button. However if i go to Vendor Dashboard I get the correct info displayed as a table for Orders.
    I am new to wordpress any help will be highly appreciated.

    March 15, 2017 at 9:54 pm #59196
    Anna
    Member

    Hello,
    Well, I tried to view your site using the credentials that were meant to be given so we can assist you; they are incorrect, and you also did not provide your WooCommerce System Status as requested. We do ask for this info so we can better assist you when you have a question.
    go to wp admin > WooCommerce > WC Vendors > Pages and ensure that you have a page set for Orders with the shortcode [wcv_orders]

    March 16, 2017 at 1:08 am #59211
    Rama
    Participant

    Sorry i have added the page “Orders” now.`
    I had removed that page inorder to test some other feature. And tried to log in as Vendor through MyAccount.

    The url of the site is
    http://www.tradeforcharityonline.com

    WooCommerce System Status :

    ### WordPress Environment ###

    Home URL: http://www.tradeforcharityonline.com
    Site URL: http://www.tradeforcharityonline.com
    WC Version: 2.6.14
    Log Directory Writable: ✔
    WP Version: 4.7.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.0.12
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.24.0
    OpenSSL/1.0.0

    SUHOSIN Installed: –
    MySQL Version: 5.6.32
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 2.6.14
    :
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ❌ The MaxMind GeoIP Database does not exist – Geolocation will not function. You can download and install it manually from http://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to \”Downloads\” and download the \”Binary / gzip\” file next to \”GeoLite Country\”

    ### Active Plugins (13) ###

    Akismet Anti-Spam: by Automattic – 3.3
    Constant Contact Forms for WordPress: by Constant Contact – 1.2.3
    Hello Dolly: by Matt Mullenweg – 1.6
    Jetpack by WordPress.com: by Automattic – 4.7.1
    Meta Slider: by Matcha Labs – 3.5
    OptinMonster API: by Thomas Griffin – 1.1.6.1
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
    Page Builder by SiteOrigin: by SiteOrigin – 2.4.25
    SiteOrigin CSS: by SiteOrigin – 1.1.3
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.8.1
    WC Vendors: by WC Vendors – 1.9.8
    Woocommerce LightBox: by wpbean – 1.05
    WooCommerce: by WooThemes – 2.6.14

    ### Settings ###

    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### API ###

    API Enabled: ✔

    ### WC Pages ###

    Shop Base: #115 – /shop/
    Cart: #116 – /cart/
    Checkout: #117 – /checkout/
    My Account: #118 – /my-account/

    ### Taxonomies ###

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Name: Vantage
    Version: 1.5.8
    Author URL: https://siteorigin.com/
    Child Theme: ❌ – If you’re modifying WooCommerce on a parent theme you didn’t build personally
    then we recommend using a child theme. See: How to create a child theme

    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –
    `

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