Home Forums WC Vendors Pro Support PayPal Adaptive Payments not splitting

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #15035
    clothncraft
    Participant

    Hi!

    I feel like I’m missing something … I have gotten my adaptive payments application approved – I have put all the details into the admin settings page – however when I test an order, on the first paypal page it goes to – it shows all the money coming to me – not to the vendors, despite having vendors emails all in place…

    It’s supposed to have an amount listed for the vendors as well as for the marketplace isn’t it?

    What am I missing?

    Michelle

    #15042
    WC Vendors Support
    Participant

    Depends how you have it setup. If you have your paypalap gateway configured properly, and your commissions set to Instant Pay vendors, then it will split it at checkout. Otherwise, you (the admin) gets it all and then repays vendors through the schedule or manually. Test it out and see what options work best for you.

    #15049
    clothncraft
    Participant

    Oh wow … I can’t believe I was THAT daft!

    Yeah … so I had it set up for pre-adaptive payments being set up.

    SO sorry for wasting your time!

    Another thing … you might want to change the css for the hover colour on your top menu … it sort of disappears.

    #15055
    WC Vendors Support
    Participant

    Daft is good! I love Daft Punk. One of the greatest groups for electronic dance music ever made. 🙂

    Glad you got it all sorted out. We do know about the hover color on the theme, it’s a bug in BuddyBoss’s “Boss” theme that we use. We’re waiting on them for the new version to fix that and the forum font sizes. 🙂 See? Even we need some tech support from time to time. 🙂

    #15126
    clothncraft
    Participant

    LOL 🙂

Viewing 5 posts - 1 through 5 (of 5 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
This website uses cookies to ensure you get the best experience on our website.