Home Forums WC Vendors Free Support PayPal Vendor Payment After Refund Time has Lapsed

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

  • This topic has 5 replies, 2 voices, and was last updated 5 years ago by Anna.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #70739
    Diego Beas
    Participant

    *This is all in regards to PayPal as I am in El Salvador and Cannot Use Stripe*

    Hi I want to pay my vendors only after a refund period for the product has been exhausted to avoid money refunds from vendors and scams all together, I know this can be done as I have seen a lot of posts saying it can be but I do not understand exactly how to do this. (excuse my ignorance, I am new at this and i promise i went through everything including knowledge base)

    1. Is this something I have to do through PayPal where I ask it to not pay out commissions until a set time period, or is this through WC Vendors? (please detail the steps out thank you)

    2. Once Step 1. has been resolved there are options to paying out Weekly/Bi/Monthly in WC, does this mean that if that time comes for to pay my Vendors WC Will only pay the people that have met the Criteria mentioned in Step 1.? (wont pay anyone within the Refund Grace Period)

    3.How Do i Know what day the Payment Lands on when i select Weekly/Bi/Monthly? Or what day does it start?

    Thanks for your help I am currently using Free and Plan to upgrade but I want to have all the Core Functions down first.

    PS: Outside the Knowledge tab is there anything else I can go through that explains the App in DETAIL maybe even Videos or a tutorial?

    #70823
    Anna
    Member

    @spartan117
    Hello Diego,
    The only way you can arrange a delayed period for payment, and have the payments to the vendors (commission) submitted after that time frame has passed, is to pay your vendors manually.
    Scheduled payments with Adaptive payments will pay all due commission once every day, week, bi-weekly or month. This is regardless of WHEN the transaction took place. All due commission is paid on that schedule.

    PS: Outside the Knowledge tab is there anything else I can go through that explains the App in DETAIL maybe even Videos or a tutorial?

    Not really a tutorial no– but I am glad to assist in the forums with any questions you may have.

    #71841
    Diego Beas
    Participant

    awesome thank you you answered everything I will come back should I need anything.

    #71843
    Diego Beas
    Participant

    Actually Anna I do have a Question regarding the scheduled payment you said.

    Scheduled payments with Adaptive payments will pay all due commission once every day, week, bi-weekly or month. This is regardless of WHEN the transaction took place. All due commission is paid on that schedule.

    1. Does this include uncompleted transactions? like Orders that still show Processing or Shipping etc.

    2. Is the payment held in my account the Admin then Transferred over to the vendor once the Scheduled time has hit. Or is the payment not processed from the customer until that scheduled time frame has been accomplished.

    Thank you once again I appreciate all your help =)

    #72672
    Diego Beas
    Participant

    Bump still waiting for an answer =) i know you guys are busy

    #72856
    Anna
    Member

    Hello, @spartan117
    Sorry I missed your new questions..
    1. Any on-hold or pending payment transactions will not be included, but yes- if the order is processing, or not yet marked shipped, the due commission will be paid. This is because the “shipped” and “completed” statuses are from WooCommerce, and those apply to the whole cart– all vendors & products in the cart. So while one vendor may ship a product in the cart order within one day, another vendor with products in that order may need two weeks until shipment.

    2. The payment is sent to the admin PayPal account. Then when the scheduled time arrives for the vendor payout, the funds are drawn from the admin PayPal account & sent to the vendor(s)’s PayPal account.

Viewing 6 posts - 1 through 6 (of 6 total)
  • The forum ‘WC Vendors Free Support’ is closed to new topics and replies.
This website uses cookies to ensure you get the best experience on our website.