NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

This topic has 3 replies, 3 voices, and was last updated 7 years, 9 months ago by WC Vendors Support.

Viewing 4 posts - 1 through 4 (of 4 total)

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Posts
July 22, 2016 at 11:38 pm #37972

Wayne
Participant

Hi

I recently activated cloudflare, and since then I had trouble logging in or visit the pages other than my homepage blog. So I tried to deactivated all the plugins and found out that once I activated Wc Vendors my site will be broken. I am not sure what really happened, can you help? I also attached some screenshot for my cloudflare settings. hope these will help solving the problem.

Wayne

July 23, 2016 at 12:19 am #37976

Wayne
Participant

Hi Ben & Jamie

Here are some information that I got from siteground hosting support, maybe this will help? I honestly have no idea what this means….. 🙁

” If the plugin has a pre-set url being used for your payments for example., and it’s configured to work without www – you will need to manually update this on your end. The loop is created when the site is supposed to open with www, but there’s a page that still tries to load with non-www url., causing the redirect.

Since all of your default site’s urls were updated to work with www – there may be a hard coded one (part of the plugin set up) that still loads with non-www. As an alternative – you may consider contacting the plugin’s developers and double-check with them for any known issues. ”

Thanks

July 25, 2016 at 9:05 am #38088

Junade Ali
Participant

Hi;

It appears you are using CloudFlare’s Flexible SSL with WordPress, can you please ensure that you have installed the CloudFlare Flexible SSL plugin in WordPress? https://wordpress.org/plugins/cloudflare-flexible-ssl/

If this still fails to fix your bug, I’d highly recommend installing Mod_CloudFlare on your Apache server (and ensuring that it is up-to-date if it’s already installed).

July 25, 2016 at 12:42 pm #38105

WC Vendors Support
Participant

We could care less if you’re www. or blah. or no subdomain at all. When we pull your sites addresss, we do so by asking WordPress for it with WordPress functions. Nothing is hard coded in.
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