Home Forums WC Vendors Pro Support Premalinks twisted due to previous vendor plugins

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #14554
    Avi
    Participant

    Hi there,

    I love what the vendor pro plugin offers but I’m off to rocky start admittedly due to some remnants of the previous vendor plugins used. I did try the permalink solution suggested on your knowledgebase but that did not help.

    For example, clicking the “sold by” on the product page leads to the old link structure of /vendors which has become a strange mixture of yith multi vendor and WC vendors pro, instead of your permalink which is the vendor_store structure. Perhaps this is related to the regular free version of WC vendors which is set as linking to /vendors?

    I would like for the old structures and its pages to be gone, I’m unsure why it still remains after deleting the yith multi vendor plugin, and of course I’d like the links to point to your pages.

    Any help would be greatly appreciated!

    Avi

    • This topic was modified 7 years, 2 months ago by Avi.
    #14836
    Avi
    Participant

    Hi Ben,

    Yeah that missing store has happened before, fixed that an did the save permalinks thing just in case. Unfortunately that didn’t solve the issue either 🙁

    I just noticed this error message which I see in the woocommerce settings section:

    Warning: call_user_func_array() expects parameter 1 to be a valid callback, class ‘WC_List_Grid’ does not have a method ‘save_admin_settings’ in /home/thesabra/public_html/wp-includes/plugin.php on line 503

    Looking forward to more ideas on how to solve this.

    Avi

    • This reply was modified 7 years, 2 months ago by Avi.
    #14842
    WC Vendors Support
    Participant

    I tried to debug this, and was unable to. @digitalchild will be logging in later tonight (next 10-14 hours or so) to check it out.

    #14843
    Avi
    Participant

    Thank you Ben,

    Hopefully he’ll be able to solve this.

    Avi

    #15164
    Avi
    Participant

    Hi, apologies for bumping this thread while we’re already corresponding via email, but since the problem isn’t fixed I thought I’d try the following as another client seems to have managed to fixed his issue. A simple deletion of the plugin and reinstallation.

    Is this recommended or likely to work?

    Avi

    #15237
    WC Vendors Support
    Participant

    You can certainly try it! Let’s page @digitalchild again, too.

    #15239
    Avi
    Participant

    Yeah unfortunately that didn’t help so I’m still counting on you guys 🙂

    I updated my email correspondence with more details about the issue.

    Avi

    #15314
    WC Vendors Support
    Participant

    It’s our opinion that you’ve got some weird database issues going on, most likely caused by the previous multi vendor plugins you installed first that were garbage. 🙁 We’d have to dig real deep to fix this for you, at your financial expense. You’d most likely be better off simply restarting WordPress with a fresh install.

Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
This website uses cookies to ensure you get the best experience on our website.