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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #77137
    Leonard Buchanan
    Participant

    After installing the pro version, I do not see auctions checkmarks on my products tab. I have installed the WooCommerce Simple Auction plugin and am doing auctions. With this plugin, when you add a product, you have the additional choice of an auction, and then you can choose regular or reverse and sealed bid is a check mark. Is there any setting to make the auction appear in the check marked section so that they can only do auctions and sealed bid?

    I do know by the way that the theme im using is not fully compatible, I am changing it out, but this is not theme related.

    #77145
    Anna
    Member

    Are you using our integration plugin?
    https://www.wcvendors.com/product/woocommerce-simple-auctions-integration/
    Also, the settings for the auctions (even with our plugin) are located in the woocommerce settings.

    #77163
    Leonard Buchanan
    Participant

    Thank you, my only other issue is the fact that with the “bridge” theme, the products, orders, settings and add product buttons send you off into oblivion. Your documentation is correct, when I switched to the storefront theme, it worked perfectly. But this is on a deadline so I am wondering if there is a setting workaround to get it to work, I thought it might have to do with permalinks???

    #77202
    Anna
    Member

    Hello,
    If it happens only when you are using that theme, but not with Storefront, then it is likely a javascript conflict with that theme.
    It is hard to say; personally I have not used that theme- but I do see from your system status that it is not compatible with WooCommerce. The way they have overridden the templates is not correct.

    #77358
    Leonard Buchanan
    Participant

    I have gone back and forth with bridge. They insist that they are compliant. This was their response.
    Qode replied
    7 hours ago
    Hi There,

    Thanks for writing in.

    You need to know that our theme is compatible with WooCommerce, and thousands of customers are using WooCommerce without problems, so you don’t have to worry about that.

    In your log we found that you didn’t set WooCommerce pages (shop/cart/my account/checkot), so please go to WooCommerce > Settings > Products > Display to set Shop page.

    Then, go to WooCommerce > Settings > Checkout and set Cart and Checkout pages, and in WooCommerce > Settings > Accounts set my account page.

    If there’s anything else, we can help you with, please let us know.

    Best Regards.

    The new and improved Online Bridge Documentation is live. Check it out now – LINK

    Best Regards,
    Qode

    SO, For just a bit, the add product at least worked, but not now. Could it be settings in woocommerce? The big issue is pulling up the vendor dashboard, so PLEASE HELP.

    #77399
    Anna
    Member

    Hello,
    I am not sure what might not be configured properly.
    Would you be willing to private reply with your admin login & password so I can take a look at your WC Vendors & WooCommerce settings?

    #77406
    Leonard Buchanan
    Participant

    I got it going now. they sent me this message and it worked. FINALLY.

    Now can I ask about another issue? Now that that is working,
    1) there is no checkbox for sealed bid like there is on the back end (see picture).
    2) is there anyway to remove forward as a choice? all of my clients are going to be using reverse auctions or at least make reverse the default??

    #77408
    Leonard Buchanan
    Participant

    I meant to include qode’s response, here it is so that you will know in case of future issues since bridge is a VERY popular theme.

    Qode replied
    18 hours ago
    Hi There,

    Thanks for the video.

    In case you need to use this plugin, the solution would be to disable Page Transition globally (for all pages) in your WP admin under Qode Options -> General -> Page transition -> No animation.

    Note that you can disable Page Transition for a specific page only in WP admin -> Pages -> your page -> Qode General -> Page Transition -> No animation.

    Write us back how it turned out.

    Best Regards.

    #77485
    Anna
    Member

    Hello,
    Thank you for including the solution, in case there are other users who have trouble while using the Bridge theme.
    as for the questions about auctions..
    1. Our integration for auctions may be updated in the future and moved to a paid supported integration. Otherwise, it is free, as is. The “sealed bid” must be a new feature in WooCommerce Simple Auctions, as I have not seen that before. Therefore, it will not be in our integration for the front end forms if it is new. If you find the id for the field, it can be added to the front end forms using a checkbox form code, similar to how the other fields were added if you look through the free simple auctions integration plugin code.

    2. Forward? So, normal auctions? Our code says, “Normal”. Is there a setting in your WooCommerce Simple Auctions plugin settings to only allow Reverse auction type?

    #77491
    Leonard Buchanan
    Participant

    Thank you for your response. Yes forward is “normal” when people are trying to bid UP the price and “reverse” is for when a buyer wants suppliers to bid DOWN the price. In my model I only have reverse auctions. So I wondered if there was a filter I could put in so that “normal” would not show.

    #77500
    Anna
    Member

    Hello,
    I am taking a look at the code , as there is a filter, but it is a little confusing to change it with the way it is written. If needed I will check with our lead developer so he can give me a bit of assistance if I cannot figure it out.
    The filer is wcv_simple_auctions_auction_type and (I am not sure of your php knowledge) if you want to take a look or take a crack at it, you can see the function here:
    plugins/wc-vendors-pro-simple-auctions/class-wcv-simple-auctions.php
    line 254

    // Type of Auction
    		WCVendors_Pro_Form_Helper::select( apply_filters( 'wcv_simple_auctions_auction_type', array(
                    'post_id'                       => $post_id,
                    'id'                            => '_auction_type',
                    'class'                         => 'select2',
                    'label'                         => __( 'Auction Type', 'wc_simple_auctions' ),
                    'desc_tip'                      => 'true',
                    'description'                   => sprintf( __( 'Type of Auction - Normal prefers high bidders, reverse prefers low bids to win.', 'wcvendors-pro-simple-auctions' ) ),                                             
                    'wrapper_start'                 => '',
                    'wrapper_end'                   => '',
                    'options'                       => array( 'normal' => __('Normal', 'wc_simple_auctions'), 'reverse'=> __('Reverse', 'wc_simple_auctions') )
                    ) )
            );
    
Viewing 11 posts - 1 through 11 (of 11 total)
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