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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #10628
    mc24
    Participant

    http://www.bloomnature.com/dashboard/
    If you check, You will see that the dashboard uses half of the page and you cannot scroll down at all could you please help me? If you register I will give you the right to be administrator. Also, I am doing the translation of wc vendors pro, If you resolve it you could have access to my .po file in loco translate.
    Thank you for your help

    #10646
    WC Vendors Support
    Participant

    Hi mc24,

    The layout issues will be fixed in Pro v1.0.2 which is due out very very very soon. Expect all that to work just fine in the next update.

    As for the translated files, feel free to send them to [email protected] and we’ll get them included in the next update.

    Cheers

    Ben

    #10696
    mc24
    Participant

    Soon means???? I am not giving you files if you are not doing your support job, that is not fair. Translation is a long work, 99$ is what we all spent and it remains less in my account. Extremely chocked by your answer…

    #10697
    WC Vendors Support
    Participant

    I think you are confused. Translations are *only* done by members. If you want to contribute, that’s great! If you want to think you can hold us hostage for your translations, keep it, someone else will translate it and contribute. =P I’m quite certain we’re doing our job. You cant just wave a magic wand and have code be produced. It needs to be written, debugged, tested, and shipped. Feel free to keep your translations, and expect 1.0.2 when it’s done. 😉

    #10699
    mc24
    Participant

    Don’t sell something that is not working, then… My page is blocked i cannot do anything, was supposed to release my site very soon as well, I spent all my last euros for my site to be finished and it is not working. I am extremely sad and chocked my your attitude. I thought you would ask for my credentials to help me… Nothing!!! I feel extremely robbed and sad.

    #10700
    mc24
    Participant

    ” written, debugged, tested, and shipped” is not something a company should do before selling or releasing a product???? Could you please help me? No ??? Why can’t you?

    #10702
    mc24
    Participant

    And translation was, for me my nice thank you gift (5 hours + 2 hours for wc vendors as it was not well translated ) if you were wanting to help me but apparently you don’t feel that way. But excuse me, one, i am not finished (such as your product) and two, it was a nice thought of me. Third, I am a member… Like if I was not a member… Extremely hurt by your answer!

    #10707
    mc24
    Participant

    ok I checked your introduction,it is 49$… ok . i accept,I give you my last euros you if you help.

    #10715
    WC Vendors Support
    Participant

    You do make me laugh, I’ll give you that. 😉 Every piece of software every written and shipped has had bugs in it. There is no example in modern civilization history of software that is 100% bug free and 100% perfect, especially on version 1.0.0 of a brand new product. Rest assured, that we’re always here to help and support, and we are indeed doing just that. We’ll have all those issues resolved in v1.0.2. 🙂

    Cheers

Viewing 9 posts - 1 through 9 (of 9 total)
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