Problem with add product / categories

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 1, 2015 at 3:38 pm #13175
    helloand
    Participant

    Hi Ben

    Thanks for constant updates – fantastic job!

    I am trying to add a product as a vendor and the categories available for selection are not the same as those listed in the backend.

    For example, Christmas is missing, hamper is missing etc.

    I have looked at the categories via admin to see if the ones missing have any distinguishing features but I can’t see why this is happening.

    Any obvious solution?

    Jenny

    November 1, 2015 at 8:26 pm #13373
    WC Vendors Support
    Participant

    Not really sure, havent had this come up yet. Got some screenshots of the back end and then what you’re seeing on the front end?

    November 2, 2015 at 4:55 am #13436
    helloand
    Participant

    Screenshot 1 shows back end entry of categories
    Screen shot 2 shows choices available to vendors when listing product via frontend

    This lists do not match and some categories are unavailable for selection by vendor.

    Hope that makes sense. Let me know if you need to log in and I will set up a test account.

    November 3, 2015 at 4:41 am #13626
    helloand
    Participant

    Solved by latest update. Thanks

    December 9, 2015 at 1:25 am #18038
    Bhautik Patel
    Participant

    Hey Ben !

    I’m also facing the same issue even with the latest update.
    Could you please help me on this ?

    December 9, 2015 at 2:30 am #18041
    Jamie
    Keymaster

    Hi @bpa.narola

    There is an open bug that I am working on that will fix the ordering in the drop down however from what I can see all the categories are in the drop down, just in the added order not the sorted order.

    cheers,

    Jamie.

    December 9, 2015 at 2:36 am #18043
    Bhautik Patel
    Participant

    Hi Jamie,

    Thanks for quick response.
    I’m sorry but i think you don’t saw it properly because categories like Cars etc are not showing.
    I’m waiting for next updated version with fixed bug.

    December 9, 2015 at 10:34 pm #18130
    Karen Thomas
    Participant

    Hi Jamie,

    I actually prefer the ordering of categories in vendor screens to the way my categories are displayed in wp-admin.

    Is there a way for me to adjust my category order?

    Many thanks,

    Karen

    December 9, 2015 at 10:35 pm #18132
    WC Vendors Support
    Participant

    You can edit the source code for the categories to do it any way you like. We’ll be likely changing it to your wp-admin show order as the default.

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