Home Forums WC Vendors Free Support Product Enquiry Form – Fatal Error when sending to Vendors

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #10864

    Just purchased the Woocommerce Product Enquiry Form Plugin, works fine as long as I enter a single default email adress in my settings.

    But I really need the vendors to be notified – so I updated my functions.php with the code provided on the Woothemes documentation page to ensure WCVendor-support:
    add_filter( ‘product_enquiry_send_to’, ‘wc_product_enquiry_to_vendor’, 10, 2 );
    function wc_product_enquiry_to_vendor( $email, $product_id ) {
    $vendors = get_product_vendors( $product_id );
    if ( ! empty( $vendors ) ) {
    $emails = array();
    foreach( $vendors as $vendor ) {
    foreach( $vendor->admins as $admin ) {
    $emails[] = $admin->data->user_email;
    return $emails;
    return $email;

    Unfortunately, this results in a Fatal Error:
    “Fatal error: Call to undefined function get_product_vendors() in /home/.sites/222/XXXXXXXXXX/web/wp/wp-content/themes/goodwork/functions.php on line 137”

    So far, I tried uncommenting my custom functions in my functions.php, deactivating multiple plugins, switching to a stock theme – but the error message always stays the same.
    Any idea how this can be fixed? Woosupport is clueless here.

    Any help would be greatly appreciated!

    WC Vendors Support

    Hi Flowe,

    The code that WooThemes has supplied you is for their Product Vendor plugin. Not WC Vendors. 🙂 You don’t need to do *anything* with WC Vendors, other than simply install Product Enquiry. We automatically detect it and route the emails to the vendor for vendor owned products. It’s as simple as it gets! 🙂 You should delete that functions.php code snippet entirely. 🙂




    Hy Ben,
    Thank you so much for the info. it’s working now 🙂
    Just to clarify; should the default-email adress be left blank?
    Great help, thanks again!

    WC Vendors Support

    If you do not sell products yourself on your website, the default email can be blank. If you do sell products as the site admin on your website, then stick your email in there. 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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