Product form settings

Home Forums WC Vendors Pro Support Product form settings

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #77394
    dong huy nguyen dac
    Participant

    Hi,
    on the product form of WC vendor, I’ve disabled some fields and enabled others. However, on the front-end it’s not displaying what I’ve enabled. For example, the vendors don’t see the tags field and attributes fields…

    #77441
    ben
    Keymaster

    Cool! You might wish to hire a custom coder to help you with that. There is docs.wcvendors.com to assist you as well. 🙂

    #77460
    dong huy nguyen dac
    Participant

    Hi Ben,

    I don’t understand your answer. I’m telling you guys your product form is not working properly in the backend. The fields I have selected to show on the front-end isn’t been displayed.

    #77496
    Anna
    Keymaster

    Hello,
    Try testing with ONLY WC Vendors, WC Vendors Pro and WooCommerce plugins active. Deactivate all others.
    If that fails to resolve the issue, Please try enabling all fields and working backwards by re-disabling them one by one to see if you can find a particular one which causes this issue.
    I have tried to replicate this on my development site, and have not been able to do so. Each time I am able to hide fields and have the proper fields show on the front end form.

    #77536
    dong huy nguyen dac
    Participant

    Hi,
    I’ve deactivated most plugins and enable all fields from the products and products form tabs. The SHORT DESCRIPTION, TAGS & ATTRIBUTES FIELDS are still not being displayed on the front-end.

    I’m using the simple product form (ps. I don’t see any difference between the standard, simple product and downloadable forms).

    #77537
    dong huy nguyen dac
    Participant

    Fervous,
    I’ve also deactivated and deleted WC vendors pro and reinstalled it…
    I still get the same problem with a fresh start.

    #77538
    dong huy nguyen dac
    Participant

    More info:

    If I go to the vendor dashboard page : I have all the missing fields.
    It’s just when I use the Prod dashboard.

    #77610
    Anna
    Keymaster

    If you use the standard form, do the correct fields show and the correct fields remain hidden, or is the issue still present?

    #77643
    dong huy nguyen dac
    Participant

    Ok, I’ll test it out and let you know.

    Meanwhile, could you please tell me the difference between the Products tab and the Product form tab?

    Is the product tab to hide fields in the back end? and the products form tab to hide fields in the front end?

    #77645
    dong huy nguyen dac
    Participant

    Ok, so it only happens when I use the simple product form.
    I don’t wanna use the other 2 forms since I don’t have any downloadable products…

    #77647
    dong huy nguyen dac
    Participant

    Fervous,
    I can use the standard form after all. By editing the fields with the products tab and the product form tab I can display just the fields I want on the add product page.

    Thanks

    ps. you guys should still look at the simple product form bugs though

    #77669
    Anna
    Keymaster

    @dac
    Thank you for letting me know– I am glad it is working for you now, but yes, I will make sure we take a look at the other product form templates to ensure that there is not an issue in the code.

Viewing 12 posts - 1 through 12 (of 12 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.

Pro Bundle Special Offer 35% OFF

Get all the plugins essential for your marketplace website in one place and save. Over $600 value for just $397!

This website uses cookies to ensure you get the best experience on our website.