Home Forums WC Vendors Free Support Products Totals not showing in Vendor Profile

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

  • This topic has 1 reply, 2 voices, and was last updated 5 years ago by Anna.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #72521
    alex man
    Participant

    Hy,
    I use a template, denso with WC Vendors free version.
    In the vendor profile page, when showing total products, the counter still in 10.
    I ll checked inculive the theme owner demo. A same thing.

    http://demoapus.com/denso/vendors/denso-store/

    If the vendors products list smaller then 10 , ex. 8, the counter is showing 8, but if bigger then 10, ex. 50, the counter blocked in 10. Thats for all vendors….you can check the demo link.

    Wierd.
    I ll make all steps, just woocommerce, wc vendor , update the theme, all of it. Same thing.
    Any solution?

    #72561
    Anna
    Member

    Hello,
    I have never seen that denso before– looks like they have definitely overridden a lot of our templates.
    I am sorry, but there is nothing I can do form this end to assist- you will need to contact the author of that theme and see why their function in the vendor’s header/banner area that shows the number of products is not working properly.
    We do not code that functions at all, so I am not sure what is wrong with it. That is coming entirely from that theme, not us.

Viewing 2 posts - 1 through 2 (of 2 total)
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