NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

To request help, please  OPEN A SUPPORT TICKET   and we will assist you.

Thank you to all of our customers!

This topic contains 4 replies, has 4 voices, and was last updated by  Anna 1 year, 1 month ago.

  • Author
  • #49081

    Hello! I got all excited to buy the Stripe plugin…. and went to checkout, and got this error (see picture)!

    Any idea what it means?

    • This topic was modified 1 year, 1 month ago by  Chris.

    Ahhhhhhhh – I tried it a 2nd time after getting the error. I guess the payments (both) processed. 🙁

    Could I please have a refund for one of the purchases? I only intended to buy the plugin once. Receipt #’s are 1494-9772 and 1494-0940.

    Thank you!

    WC Vendors Official Support

    So you did! Done. 🙂 I’ll delete this thread, too since it’s kinda useless now.

     Megan Theodoro 

    This happened to me as well and I cannot get in touch with anyone to issue my refund – Please issue, it’s been over two weeks!

    WC Vendors Official Support

    I’ve notified our team so this can be addressed, Megan.

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