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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #57089
    Leland
    Participant

    Hello,

    I have the following questions / difficulties I’d like some help with resolving:

    1. How can I make password requirements simpler? The requirements for creating passwords are too strict.

    2. How can I edit the email templates for vendor applications to show all the fields they filled out in the form for the site admin to read via email before approval?

    3. Is it possible for me to show products by country? We’re promoting local shops throughout the world to post products and would like people to search for products in their relevant countries,

    4. Is it possible for me to show much in total profit the marketplace made? We’re donating 100% of profits to Kiva nonprofit organization that supports entrepreneurs in 3rd world countries and would like to show how much money we’ve raised on the site.

    5. Does the platform allow us to find / search by a vendor/ seller rather than just product?

    Thanks so much,
    Inga

    #57090
    WC Vendors Support
    Participant

    1.) We dont create users. This is WooCommerce. This code will help, but again, this isnt us, this is WooCommerce. 🙂 https://gist.github.com/bentasm1/71be224e52a24e1b0bb0

    2.) The email templates are PHP. As with any PHP template, to add extra fields, add them to the templates code. Pro tip: All vendor related fields are stored in the vendors user_meta.

    3.) I believe the BuddyBoss OneSocial Marketplace theme does that, in addition, google Philopress WC Vendors Maps and that is another option.

    4.) There’s plenty of built in reports yep.

    5.) Some themes (BuddyBoss being one, again) do allow that, yep.

    #57091
    Leland
    Participant

    Hello,

    Thanks so much for answering.

    I have a few more questions:

    1. Where do I paste the code for the password strength? Would it be under appearance —> Theme options —> custom code or do I go into the editor somewhere?

    2. Do I edit the PHP files in the “editor” in dashboard?

    3. Thanks for the suggestions.

    4. Is there a way for you to show me how to set up the reports for total donations on the site for all visitors to see?

    5. I am using a theme that I already purchased. Does this mean that “find a vendor / search ny vendor” is a theme capability and not WC Vendors capability?

    Thanks again.

    #57092
    WC Vendors Support
    Participant

    1.) Google: “WordPress editing functions.php” and that’ll get you there. You’ll never forget this skill. It’s the first skill an admin uses in WordPress most often.

    2.) Read the WC Vendors setup guide. There’s a section on templates. Go to http://docs.wcvendors.com and enjoy

    4.) Load up the WooCommerce monthly report. Copy the big number. Load up the commission report. Deduct that number from the big number. Yayyyyy.

    5.) That depends, you havent said which theme you have. 🙂 🙂 Your theme may have nothing like it, all of it, or something way different. WC Vendors only interacts with the front end of your website for the Pro Dashboard and the customers leaving feedback. The rest of it is all your theme.

    Cheers

    #57223
    Leland
    Participant

    Hello,

    I am still unclear on the following:

    1. The WC Vendors Guide section on templates does not go over how to actually “edit the templates”. I copied the template php files to wp/my theme but what do I do now? What program do I download to edit php files?

    2. Where can I find vendors user_meta?

    I need to edit the vendor application email and new vendor product email to show vendor name, store description, basically most of the fields they fill out in the application.

    It seems that WC Vendors is so much harder to use than I expected in regards to modifying these emails. Any help would be appreciated.

    #57335
    Anna
    Member

    Leland,
    What theme are you using?
    To modify template files, you will need to use FTP / SFTP to transfer the files. I would NOT recommend making more complex edits, such as you are suggesting, by using the wp admin. You’re likely going to white screen your site at least a few times while making changes (mistakes) and then you will have a much harder time removing the mistake if you are not using FTP.
    Use a file.code editing program such as notepad++ (free) to open the file in to edit.
    FileZilla is a free FTP program.

    I would recommend you slow down a bit and take your time with learning, and then editing, so that you do not get in over your head and confused If you are aware of how to modify files & upload them to your site, then great— I am just sensing my some of your questions that perhaps you are a bit new to this.

    If you could give me a rough idea of your level of wordpress experience I can know how I can best guide you to make some of these changes.

    #57773
    Anna
    Member

    Hello,
    The modification will be up to you; but please make sure you read this thoroughly before copying and editing the template, to make sure you are using the correct path:
    https://www.wcvendors.com/kb/changing-vendor-templates/

    #58527
    Leland
    Participant

    Hi Anna,

    The link you provided does not answer my question or solve this issue at all. Again, I need the PHP lines to modify the email with Shop Name, Shop Description, Vendor Email

    #58531
    WC Vendors Support
    Participant

    WooCommerce email templates (and thus our email templates) are edited the same way you edit them before. In wp-admin. You’ll find it, dig around.

    #58544
    Leland
    Participant

    I don’t understand. You guys built the email templates… how hard is it to give me lines of code for Shop Name, Shop Description, Vendor Email?

Viewing 10 posts - 1 through 10 (of 10 total)
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