NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 5 replies, 2 voices, and was last updated 6 years, 11 months ago by
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Hi.
I’ve been struggling with cURL issues and I finally got somebody to solve the problem for me. I need to uninstall pro version and have the web-ender, who is helping me, upload it again.
Is it enough if I give him the activation key? Or do I have to give him access to my account in here?
What happens if I can’t install it again because I only have license to one site?
I need to my move my site once I finished editing – do I then need to pay for the pro version again?
/pelo
@pelo
I am very glad to hear that the cURL issues have been resolved!
The developer will need the download , or zip file, of the latest version of WC Vendors Pro.
Your developer should not need to activate the Pro license in order to work on the site. If this person is using a development site to work on your website, just install the latest version of WC Vendors Pro, but do not activate the key until the site is finished and moved to its final location.once your site is finished, if you find you need help with activating the license again, let me know. Sometimes the deletion of the license on one site to another does not go through, and you need it deleted on our end.
Thank you!
But how can I work and test the pro version without activating it? yes, we are currently working on a development site which will be removed to the official site in a month time.
BR
PeloHi Anna.
cURL user-agent in the plugin is being fixed. I still haven’t updated to 3.0 woocommerce update and I found this in a thread:
_______________________________________________________________________________________________After you’ve ensured that the other plugins and your theme are ready for WooCommerce 3.0:
1. Back up your site!
2. Install/update to WC Vendors (free) to version v1.9.9
3. Install/update to WC Vendors Pro to v1.4.0 (if you are using Pro)
4. Now update to WooCommerce 3.0
_______________________________________________________________________________________________I should still remove the free and pro version and then reinstall them before I update woocommerce?
@pelo
Before you update to WooCommerce version 3.0 or greater, you just need to make sure you have the latest version of WC Vendors (right now it is v1.9.11) and WC Vendors Pro’s latest version (v1.4.3)
Those are now compatible with WooCommerce 3.0++ . WooCommerce made many changes for version 3.0, so we had to make some changes in our plugins as well to remain compatible. Older versions (older then 1.9.9 free and 1.4.0 Pro) of WC Vendors and WC Vendors Pro will not work properly with the new WooCommerce.If you already have WC Vendors v1.9.11 and WC Vendors Pro v1.4.3 installed, then you do not need to remove them before updating to WooCommerce 3.0++
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