Home Forums Stripe Commissions & Gateway Support Refunding order via front end

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #8611

    Hey guys,

    Great plugin, testing out today.

    In the vendor_dashboard after you have received an order you can ‘View items’ or ‘Mark shipped’, you can however ‘Refund’.

    After a little research I found this: http://orgspring.com/manual-orders-refunds-wordpress-woocommerce/

    I’m using your Stripe Connect gateway but I don’t think it supports refunds (https://support.woothemes.com/hc/en-us/articles/203230385-How-to-check-if-a-payment-gateway-support-refunds-subscriptions-or-pre-orders-)

    I browsed the code and it looks like the gateway doesn’t support refunds.

    $this->supports = array(
    'subscriptions',
    'products',
    'subscription_cancellation',
    'subscription_reactivation',
    'subscription_suspension',
    'subscription_amount_changes',
    'subscription_date_changes'

    If you add the following code, will it support refunds?

    'default_credit_card_form',
    'refunds',
    'pre-orders'

    Thanks

    #8612
    WC Vendors Support
    Participant

    I’m not thinking that would work for adding refund support to Stripe. You can try it of course! Go for it, give it a test!

    The refunds are a fairly complicated problem, because you cant “take” money away from a vendor you paid. You have to manually refund, and the vendor has to manually refund, the buyer.

    #8613

    Hey Ben,

    Thanks for the quick reply.

    Because Stripe deal with the splitting of funds they also deal with refunds. I’ll test it out and let you know.

    #8614

    It didn’t work, I manually refunded it from Stripe

    #9302
    Bjørn
    Participant

    I’d like to bring this discussion back to life.

    https://stripe.com/docs/api#refunds

    Stripe does currently support refunds for connect, would you consider developing the feature enough that Woocommerce could refund automatically via the gateway?

    #9304
    WC Vendors Support
    Participant

    In the future, yes, right now, a bit tied up with Pro launch.

    #9306
    Bjørn
    Participant

    Awesome, thank you again for input – this can easily wait and incur manual work until you get some time untied 😉

Viewing 7 posts - 1 through 7 (of 7 total)
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