Registrer as vendor form doesn't work

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #50960
    Vincent
    Participant

    Hello,

    On my vendor dashboard [wcv_pro_dashboard] page, when a “subscriber” user try to register as vendor, nothing happens, no error message. What can I do ?

    My vendor dashboard page :
    http://ialoo.ch/dev/mon-espace-createur/

    By the way, how can I translate the “I have read and accepted the terms and conditions” label ?

    Thank you in advance for your help

    #51005
    Anna
    Keymaster

    That is a BuddyPress registration page or something- that is not the application to become a vendor.
    Please direct them to the /my-account/ page to register. That page you showed me would only collect info that would be in their personal profile- but there is no option to apply to become a vendor on that page.

    I think there is also an option in the OneSocial/BuddyBoss theme settings to add the “Apply to become a Vendor” to that registration page… but I do not know if it works reliably or not. We hook into the /my-account/ page, and if a non-vendor visits the Pro dashboard, they would normally (without the buddyboss theme) see the /my-account/ page with the “apply to become a vendor” check box.

    You might also check to see if you have these two settings enabled:
    wp admin > woocommerce > wc vendors > general Registration: Allow users or guests to apply to become a vendor
    wp admin > woocommerce > accounts Enable Registration : Enable registration on the “My Account” page

    .

    #51044
    Vincent
    Participant

    Hello,

    Thank you very much for your help. But I can not make the following setting :

    wp admin > woocommerce > accounts Enable Registration : Enable registration on the “My Account” page

    Because I don’t find it in my menu

    Furthermore, I found in “wp admin > woocommerce > wc vendors > General options > Pro Dashboard Page” this :

    Page requires the [wcv_pro_dashboard] shortcode. DO NOT USE THE WC VENDORS FREE DASHBOARD PAGE HERE – and do NOT delete the Free Dashboard pages either, you will break your site if you do.

    My Free Dashboard page was deleted. I tried to create a new page with [wcv_vendor_dashboard], but it doesn’t work. Is it a problem ?

    • This reply was modified 4 years, 2 months ago by Vincent.
    • This reply was modified 4 years, 2 months ago by Vincent.
    #51077
    Anna
    Keymaster

    Hello,
    1. Click on settings under WooCommerce. Then accounts tab.

    2. Yes, that’s a problem. You need both the WC vendors free dashboard and the WC vendors pro dashboard active on your site.

    #51106
    Vincent
    Participant
    1. “Enable registration on the “My Account” page” is checked
    2. How can I recreate this page ?
    #51127
    Anna
    Keymaster

    Hello,
    Create a page (wp admin >pages) and add the shortcode for the dashboard.

Viewing 6 posts - 1 through 6 (of 6 total)
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