Home Forums WC Vendors Pro Support Seller Info is wiped when vendor saves Settings

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Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • #13653
    Karen Thomas
    Participant

    Hi Ben and Jamie,

    As the registration form isn’t quite there for me yet, I’m still adding users in wp-admin.

    What I’ve discovered though is if Vendors go into their Settings page the Seller Info section is blank, even though I have added text in wp-admin.

    If they then click Save (without even changing anything) the Seller info is blanked out in wp-admin and the Seller info tab no longer appears on product pages.

    I’m going to have to hide the Seller info box from the Vendors unfortunately.

    Is this something that will be fixed when Jamie gives admins complete control of the fields the Vendors see?

    Thanks,
    Karen
    P.S. thanks for tip about User Switching Plug In, been a godsend whilst testing

    #13655
    Karen Thomas
    Participant

    I removed the Seller Info Tab and also the Store Name in case Vendors tried to change that too, but when I went in to test the Save Changes button within the Vendor screens I got this message:

    I think I’m best removing the Settings tab aren’t I? I noticed that the Save Changes button also blanks out the Shop Info I added in Vendor Stores too.

    I know you’ve build it so Vendors have great flexibility and I love the store branding that you’ve added for them, but as I’m not able to see what they’ve added to check it (unless switching to their account) it’s a bit worrying for this little English lady who likes to have control 😉

    Karen

    #13656
    Karen Thomas
    Participant

    The question is how to I remove the Settings tab completely?

    Do I just completely blank out store-settings.php in my themes?

    Ta,

    Karen

    #13773
    WC Vendors Support
    Participant

    We did find a bug on the vendor registration process that is not saving all of the fields. Ticket # 104. Jamie is on it. 🙂

    #13778
    Karen Thomas
    Participant

    Ok thanks. I can’t see the ticket numbers, so could you send me the link so I can add a post so I receive emails when there are updates pretty please? ta

    #13782
    WC Vendors Support
    Participant

    It’s on a private github repo. If you tell me your GitHub username, I can add you to it, sure.

    #13789
    Karen Thomas
    Participant

    I don’t have Github account so in the meantime can you tell me how I hide the Settings tab so none of my Vendors can break anything?

    Thanks

    #13796
    WC Vendors Support
    Participant

    Copy the /dashboard/store-settings.php to /themes/yourtheme/wc-vendors/dashboard/store-settings.php and simply empty the file out with no characters (Or add a message saying “Settings are currently disabled. Check back later. Blah blah blah…..”

    We have to add in filters for the menu to enable/disable/add more custom ones and that’s not in the plugin yet……..

    #13810
    Karen Thomas
    Participant

    Thanks for that, all done.

    I’ll look out for future updates that have fixes to settings.

    #14172
    Karen Thomas
    Participant

    Hi Ben,
    Just thinking (dangerous I know)…
    I imagine that the Shipping Module setting will be contained within the dashboard settings?
    If so, that means I will need to re add my settings. However if the above isn’t resolved when Vendors save anything in their settings, their SHOP INFO from wp-admin will be deleted as it’s currently blank in Settings because it doesn’t pull the info from wp-admim. I’ve spent many hours adding their shop info as it contains their health/sickness story plus their returns policy. So if this was deleted it would be a nightmare for me.
    Hope this is something you’re fixing alongside the shipping module as I know the shop location will be taken from the county within settings which is currently blank and needs to be added.
    Thanks,
    Karen

    #14174
    WC Vendors Support
    Participant

    Danger alert! 🙂

    The shipping module will be part of the Pro Dashboard, on its own “Shipping” tab (or within Settings, not sure yet). And then of course each product can override the vendors default shipping. And of course if the vendor enters nothing, your admin settings in the back end will be used for vendors who dont set any shipping prices, if you’ve chosen to enter defaults for them.

    If it is on the Settings tab, it’d be a few lines of code for the template. All you’d have to do is copy/paste those lines into your current settings template. It’d be really easy to do, in fact. And if the time comes and you need help with it, I’m pretty sure you know who to ask. 🙂

    Ben

    #14184
    Karen Thomas
    Participant

    Te he thanks Ben 😉 that’s great I think I can manage to add a few lines of code.

    Although, prior to removing all settings code from my theme, I attempted to just remove a couple of fields (store name and seller info) but it wouldn’t let me save, so I’m thinking it will come up with the same error ‘Settings have not been saved’ if I just add the shipping code in the settings theme page?

    Would be great if we could have a separate tab for shipping Jamie / @digitalchild with the seller country, as I’m scared of the settings tab removing valuable info. Also having a shipping tab would be a better prompt to Vendors to add their shipping as most ignore the settings tab.

    How’s it going with coding the shipping by the way? (sorry know u must get asked that a million times a day!)

    Thanks,

    Karen

    #14186
    WC Vendors Support
    Participant

    Right, deleting the store name and seller info impact the site too much so those are required. 🙂

    Shipping is coming along quite well! 🙂

    #14198
    Karen Thomas
    Participant

    That’s good to hear 🙂

    I can’t display the seller info box as it’s blank in my vendor settings. The text I previously added to Seller Info field within wp-admin on WCVendors Free has not been pulled through to the Seller Info field within WC Pro settings. Therefore when vendors click save in their settings, it saves the seller info as blank, which ALSO deletes the very important text contained in the Seller Info field within the wp-admin Users section. So my Seller Info tab on the website becomes completely blank – NO TEXT.

    I can’t lose that info. Can you fix pulling the wp-admin Seller Info text through to WC Pro dashboard settings? Then all the above will be hunky dory.

    @digitalchild

    Thanks,

    Karen

    #14229
    Jamie
    Keymaster

    Hello,

    Where in the admin are you editing the seller info? Under user account or vendor store? At the moment Pro is one way so any edits from the front end settings page is pushed to the underlying user fields that we use in free. The only time the free details are pulled to the vendor store is when its first created. I’ll have to add more actions so that the back end data is pushed to the vendor store on save.

    All my work has been focused on getting the front ends working and not touching wp-admin as I (wrongfully assumed) that people would use the front ends. I should have this fixed up in the next release.

    cheers,

    Jamie.

    #14246
    Karen Thomas
    Participant

    Thank you Jamie @digitalchild

    I’d happily use your fab front end but for some reason all my existing ‘Seller Info’ text in wp-admin Users was not pushed to the Vendor stores when I set first set Pro up. All my ‘Seller Info’ fields in Vendor Stores are empty.

    Could this be because I have text and an image of the vendor in wp-admin ‘Seller Info’?

    Many thanks,

    Karen

    #14288
    Jamie
    Keymaster

    Hi Karen,

    The reason is because in free the data is saved with the user while in pro it’s saved with the store. Right now the bridge only goes one way but I’ll be working to remedy this soon. As soon as I finish the shipping module, I’ll be adding this fixes in.

    cheers,

    Jamie

    #14301
    Karen Thomas
    Participant

    Fab thanks Jamie @digitalchild 🙂

    I’ve had a thought, I’ll just copy and paste it all across (I have 60 vendors but I’ll just get on with it). That way when the shipping module is here I’ll still be able to display the settings tab and enter their country. Saving the settings then won’t blank out my seller info field in wp-admin as the Vendor Store Seller Info will have the same info.

    Can you confirm if the Seller Module will allow us to display the postage cost by country on every product page for the vendor? The reason I ask is I type the seller postage costs in the Seller Info tab and I’ll remove the wording from there if so.

    Many thanks,

    Karen

Viewing 18 posts - 1 through 18 (of 18 total)
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